Full-time Receptionist
2 weeks ago
Working across a rotational roster between the hours of 7am and 7pm Monday to Friday & weekends from 8-4pm (weekend penalty rates apply) As part of our professional Reception and Concierge team you will be greeting customers and ensuring their questions and concerns are addressed and resolved with a customer-focused, respectful, caring and professional approach. You will be adhering to established process and procedure accurately to assist customers through the steps of the assessment process, including: conducting an identity and security check and escalate any identified risks processing payments via EFTPOS confirming customer documentation is completed to requirements and processing forms confirming which examinations the customer is required to complete and explaining this to the customer entering required data and information into customer management systems and databases explaining the steps throughout the visa medical examination and ensuring the customer understands the key elements of the visa medical examination process About You Our Receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you’ll need: Demonstrated customer focus and a professional, service-orientated and helpful approach Excellent attention to detail and the ability to deliver accurate and constant outcomes in a busy and repetitious environment Well-developed communication skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds and adapting communication style to meet the needs of the customer as well as convey information and key points clearly and concisely Sound IT and computer skills The ability to work effectively within a highly structured environment driven by procedure and process, and adhere to established processes, quality standards and targets. Be at the heart of it with Bupa: This isn’t your average Receptionist position. This is your opportunity to join a warm and supportive team and Centre and have a real impact on establishing the Bupa Medical Visa Services customer experience in the heart of Dandenong.The benefits of working with Bupa including: No late night or overnight shifts or working public holidays A big, supportive team where your contribution is truly valued - our people love working at Bupa Opportunity to build your career with a Global leader in healthcare Significant Bupa product and services discounts Permanent roles also attract performance incentives Apply now We'll start interviewing as soon as we receive your application.A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It’s a promise to our customers to change lives for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.To learn more about working at Bupa please visit our website: www.bupa.com.au/careersBupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.
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