Commercial & Investment Banking - Operations

**JOB DESCRIPTION**
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
- Please refer to our _ReEntry Overview_ page for further information regarding the Program._

JPMorganChase is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. JPMorganChase works to provide the highest quality service to millions of consumers, small businesses and corporate, institutional and government clients around the world. For 225 years, we've served our customers, shareholders and communities with integrity and respect. We work diligently to uphold our core values in everything we do.

Together, we're working toward an equitable and inclusive culture for our employees and our business. A culture of inclusion is critical to JP Morgan's success. We are committed to supporting our employees and encouraging them to achieve their career goals. Our team is as diverse as our work. Ready for what's next? We're proud to support our employees with opportunities to grow and thrive. We're looking for talented people like you from across the globe.

The Commercial and Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

**Job responsibilities**

As part of the ReEntry Program, you will be assigned to one of the following Operations teams.
- **Markets Operations**
- The Fixed Income Markets Middle Office supports the Cash & Repo/Financing, Syndication, SPG & CIO businesses in Australia & NZ. We are responsible for managing the trader and sales workflow within a dynamic and deadline driven trade floor environment. You will liaise directly with front office, traders and sales staff to assist them in managing the transaction lifecycle, resolve queries and produce reports.
- The Equity Markets Middle Office provides operational support to the Cash Equities, Equity Derivatives and Prime trading businesses. The team works closely with the front office, delivering support to the traders, sales & clients while maintaining a robust control environment.
- Rates Derivatives Markets Middle Office is responsible for managing the trader and sales work flow within a dynamic and deadline driven trade floor environment. You will liaise directly with front office, traders and sales staff to assist them in managing the transaction life cycle, resolve queries and produce reports.
- All areas within these groups provide opportunity to execute thought leadership through design and effecting change, often using some of the latest digital tools in the market
- **Payment Operations**
- Fundamental to the banking system as a whole, the Payments operations team works closely with the Product and Sales teams to onboard and provide support daily across the client base using our product suite. Suite of products ranges for deposit accounts, direct entry, Bpay, NPP, Merchant services and liquidity product solutions across the globe.
- All areas within this group provide opportunity to execute thought leadership through design and effecting change, often using some of the latest digital tools in the market
- **Fund Services Operations**
- The Fund Services Operation Services Delivery (OSD)/ Client Reporting Team deliver a range of services to institutional investors based around the Asian region. The team is responsible for the production and delivery of client reporting and related accounting/portfolio information. The OSD team is responsible for the day-to-day service management of clients; ensuring queries are answered, problems are resolved and issues are escalated. Act as the point of escalation for the clients, a broad knowledge of fund accounting is required together with sound experience of managing clients
- The Financial Reporting Team