Showroom Consultant

1 week ago

Perth, Western Australia Fabsco Full time

**Job Highlights**:

- **30 Hours Per Week (9am - 3pm)**:

- **WA-Owned & Established Brand**:

- **Customer Focused Role**

**About the Company**:
Fabsco is a WA-owned company operating a group of premium building sector brands: Kitchen Craftsmen, DuoGlass and Double Glazing West. From custom kitchens to advanced double glazing solutions, we deliver high-quality products and services to residential, commercial, and industrial clients across Western Australia.

**About the Role**:
Are you passionate about interior design, great with people, and love the idea of helping customers bring their dream kitchen to life? We're looking for a warm, energetic, and customer-focused Showroom Consultant to be the first point of contact for our potential renovation clients.

This role offers 30 hours per week, with hours from 9:00am to 3:00pm, Monday to Friday. While the position is generally based in a central location such as Claremont or Osborne Park, travel to any of our five showroom locations may be required at times, depending on business needs.

**Key Responsibilities**:

- Greet and engage with showroom visitors, whether they're just browsing or ready to begin their renovation journey
- Provide a warm and informative first impression, helping customers feel confident and excited about working with our team
- Listen to clients' style preferences, needs, and renovation goals to ensure a personalised experience
- Match customers with the most suitable designer based on their project scope and requirements
- Offer initial guidance on layout ideas, design trends, colour palettes, and material selections
- Pre-qualify new leads and input/manage them through our CRM system
- Guide customers through showroom displays, explaining product features and options clearly
- Build and maintain strong client relationships through clear communication and a genuine interest in helping
- Collaborate effectively with a team of designers, while also working independently when required
- Travel between multiple showroom locations as needed
- Maintain accurate records and utilise computer systems with confidence

**Qualifications / Experience**:
**Required**
- Well developed computer literacy skills
- Exceptional organisational and time management skills
- A natural people person who loves creating positive experiences
- A current drivers licence (essential for any travel)

**Advantageous**
- Experience using 20-20 design software
- Previous experience in a similar role within the cabinetry, stone or glazing industry

**How to Apply**:
Kelsey Tucker
Human Resources

Pay: $28.00 - $32.00 per hour

Expected hours: 30 per week

Work Authorisation:

- Australia (preferred)

Work Location: In person

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