Casual Administration Support Officer

**Are you experienced in Customer Service, Reception, or Generalist Administration roles?**

**Do you possess strong attention to detail, communication, and time management skills?**

***Competitive** Casual Hourly Rate, plus superannuation.**

**About Ravenhall Correctional Centre**:
We are the country's leading provider of outsourced correctional services, operating in NSW and VIC. GEO aims to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. Our company is defined by us always acting with **Integrity**, showing everyone **Respect** without fail, being **Accountable** at all times, always being **Agile** and continuously looking for opportunities to be **Innovative**.

**Your Skills & Experience**:
As a Casual Administration Support Officer - General, you'll have the opportunity to engage in diverse administrative tasks across various disciplines based on your qualifications, experience, skills, and willingness to learn new responsibilities. Vacancies can be across various departments such as Visits, Records, Switch, Mailroom, Finance, Vocational Services, Rehabilitation and Reintegration and general Operations.

The Visits and Records roster entails shifts lasting between 10-12 hours, with occasional weekend shifts scheduled no more than every second weekend. The roster is planned in advance, allowing you to schedule your commitments accordingly. The role mandates the ability to work **up to 12-hour shifts (typically 7 am to 7 pm) and every second weekend.**

**To meet the key selection criteria for this role this role, you will possess the following**:

- Work the roster/hours required for the role as outlined above.
- Excellent verbal and written communication skills and knowledge of office procedures, including ability to maintain confidentiality.
- Eager to achieve solutions focused outcomes with good problem solving ability.
- Possess fantastic customer service skills.
- Ability to work in a multidisciplinary environment and provide administrative support to the Ravenhall team within a correctional environment.
- Ability to learn internal databases and other computer systems, and use these with a high degree of accuracy.
- Ability to work in areas which may involve direct interaction with prisoners
- Ability to provide relief for ASO positions within the Centre including but not limited to Human Resources (Administration support), Finance & Administration (Switchboard, Accounts Payable, Accounts Receivable, Mail), Operations (Visits, Records, Prisoner Property, Prisoner Money), Programs, Industries, Vocational Services, Programs and Rehabilitation & Reintegration services.

**As a Casual Administration Officer you will be responsible for but not limited to**:

- Perform clerical duties and provide administrative support as directed by the relevant Senior Manager.
- Collect and ensure accuracy of data.
- Maintain appropriate records.
- Collate and disseminate information.
- Prepare Reports as requested.
- Maintain filing and information retrieval systems.
- Attend meetings and take and distribute minutes conducted by the relevant Senior Manager.
- Maintain office systems.
- Answer and respond or redirect telephone enquiries as required.
- Maintain up-to-date diary and organise meetings and appointments and other ancillary services for the relevant Senior Manager.
- Understand and advise staff in relation to Ravenhall Operating Manual and GEO policies and procedures.
- Create purchase orders using an electronic system, placing purchase orders with suppliers, receipt of goods from outside suppliers and receipting into the electronic system.
- Monitor stock allocation to areas and keep inventory level updated in the electronic system.
- Assist in reconciling delivery dockets/invoices against purchase orders and passes.
- Assist in Stocktake process.
- Maintain associated records in the stores area.
- You may be required to attend to other duties as directed by the Finance and Administration Manager.

**About the Benefits**:
Many of our staff commence roles in administration positions which further develops their skills and interests resulting in gaining promotion or career changes within our centre. This can lead you enjoying long term, rewarding and satisfying career opportunities with us. Casual staff will often work in multiple areas before settling full time in an area of their preference when a vacancy arises, and/or permanent staff will often take on more responsible or senior roles and even change career paths within the Centre. The opportunities are endless and with the variety of roles on offer from time to time, you can choose a career that works for your work/life balance. parental responsibilities, study commitments etc. In addition, joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the communi