Big Bash Consumer Growth Specialists

Working for Cricket Australia and the Big Bash Leagues means that you become a part of Australia's proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, re-imagine the W/BBL, build player connection through storytelling and play our part in developing the game globally.

Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences.

This is your opportunity to join a purpose led organisation that truly makes a difference to Australians.

**ABOUT THE ROLES**

We are looking for industry professionals who are 'obsessed with attendance', love being part of building best practice plans and strategies, are passionate about understanding our fans and executing campaigns to drive sales and have the ability to acquire new customers and upsell and retain current ones. We have permanent and fixed-term opportunities available.

These are Club focussed roles where you will partner with Clubs to support and generate revenue by providing expert advice and by aligning activities to ensure we meet our collective objectives.

The key responsibilities of the Customer Growth Specialists will be to identify, build and implement campaigns to drive acquisition and retention outcomes across Club membership and match ticket sales. This role will see you work across League and Club functional areas to identify areas of opportunity and will require strong engagement and co-ordination skills to ensure that plans are aligned and well executed. You will support the overarching Consumer Growth business in operational areas including ticketing and membership. You will have knowledge of ticketing and membership systems and reporting.

We have big ambitions and are going to take the Big Bash to the next level, so experience in consumer business in a sporting organisation or similar member related industry is important. We are also looking for sales hunters, people who sweat the daily sales reports, and have an insatiable appetite to partner with our Clubs to grow their businesses.

What we are offering in return is the opportunity to work for Cricket Australia and within one of the largest sports competitions - the Big Bash Leagues. You will get the opportunity to make your mark in an innovative and ground-breaking consumer business unit in a role that could be career defining.

Finally, you will also have the opportunity to make a significant contribution to the development and growth of our leading women's competition - the WBBL.

**WHO WE ARE LOOKING FOR**
- **Experience in consumer business - ticket sales, membership within a sporting organisation or relevant industry.
- Relevant tertiary qualifications: University degree in relevant fields.
- You will have a strong commercial mindset that can look around corners.
- Experience with creating crowd build or attendance sales plans.
- Strong stakeholder relationships and ability to influence internal and external stakeholders.

**WHAT'S IN IT FOR YOU?**

Our employees at Cricket are gifted an additional week of leave at the end of the season As a CA employee, you will also have other benefits including:

- Tickets to the Cricket for you to take your friends and family and experience Australia's favourite game
- A flexible working environment, meaning we strike the balance of what you need and what works for the business (this isn't limited to working remotely)
- Discounts from our partners such as ASICS and salary packaging options
- A multitude of leave types including paid parental leave and volunteer leave
- Fixed term and permanent opportunities available

**THE IMPORTANT STUFF**

Cricket is a sport for all Australians and our workplace reflects that. We recognise our differences are our strength and a diverse and inclusive workforce is fundamental to our success. We strongly encourage Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people of colour, women, LGBTIQ+ people, people with diverse religious beliefs and people with a disability to apply.

Australian Cricket, including Cricket Australia, is committed to being a child safe organisation and requires all team members to hold a valid Working with Children Check.