Accounts Receivable/Credit Officer

3 days ago

Melbourne, Victoria, Australia Access Hardware Full time

**Introduction**:
Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia's largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across Australia, offering the biggest range of Australian and international brands we are committed to constantly improving the service we provide our customers.

**Description**:
Reporting to the Credit Manager, this role forms an integral part of the National Finance Team. The role is to build relationships with sales teams and customers to ensure effective debt collection and customer account management.

In this dynamic role, you will be responsible for managing existing clients and providing an excellent sales experience to our customers at our Trade Sales counter.

**Key duties for this role include but are not limited to**:
Managing a high volume debtors ledger
Collection Calls
Allocating and receipting payments
Account reconciliations
Building relationships with customers to ensure timely payment
Reporting on outstanding debt
Provide a high standard of service to Customers, Access Hardware Managers & Staff.
Provide assistance for other Access Branches when required.
Updating customer databases
Answering both internal and external customer queries
Identifying overdue accounts and raising these with the relevant internal stakeholders

**To be considered you must display the following attributes**:
Can Do Attitude
Well organised and focused
Willing to learn and adapt to the Access Hardware process
Analytical and problem-solving skills
Excellent communication skills and a passion for learning, with strong attention to detail, with a pro-active nature and not be afraid to use initiative to resolve queries
Demonstrated experience working in an administration environment
A strong work ethic with a friendly approach to working with both internal and external stakeholders
Teamwork and collaboration

**You will be rewarded with**:
Competitive salary package
Dynamic and friendly work environment
Great team culture

**Skills and Experiences**:
Aboriginal and Torres Strait Islander peoples are encouraged to apply

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