Personal Banker

Overview
It starts here.
With Bendigo Bank... and you.
We've never been 'just a bank'.
Just like you should never be 'just an employee'.
We're united in our belief that in banking, better can be bigger, and together we're making it happen.
Your role as a Relief Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs across a range of branches.
Whether you're assisting customers with enquiries, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.
In this dynamic and high-impact role, you'll make your mark by:
Deliver win-win solutions for our bank and our customers across different branches.
Develop an expert understanding of customers' current and future goals, you'll design solutions that meet their needs, objectives and interests
Educate and support customers with their digital literacy and online banking needs as we continue to innovate our offerings
Guide customers through personalised lending solutions, exploring tailored personal loans and credit card options to help customers achieve their goals
Embrace lifelong learning.
Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and other learning opportunities
Build connections.
A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place... while having some fun along the way
This is a permanent, part-time position located in the Brisbane Region where you will work across Ascot, Brisbane City & Holland Park; travel flexibility and relief allowances apply.
The roster is 72 hours per fortnight with the following schedule:
Monday 8:30AM - 4:45PM
Tuesday 8:30AM - 4:45PM
Wednesday 8:30AM - 4:45PM
Thursday 8:30AM - 4:45PM
Friday 8:30AM - 4:30PM
What you'll bring to the role
To succeed in this role, you'll consistently deliver exceptional customer service.
We'd love you to have:
Strong adaptability and flexibility, easily switching between tasks and locations on a regular basis
Proven ability to achieve sales results through solutions that truly meet customers' needs
Confidence to communicate with new and existing customers face to face and over the phone
The ability to quickly build relationships and rapport with customers and colleagues
Eagerness to understand and share what makes our bank different
A knack for teamwork - mateship is crucial for us to work together and achieve our goals
Experience in consumer lending and the banking/finance industry - a plus but not essential
A valid driver's licence and access to a vehicle is essential for this role as you will be required to drive to different branches.
Why join us?
Want big impact that matters?
Your work directly benefits the customers and communities we serve.
Want to be more than just a number?
Join a team that truly values you and becomes more diverse each day.
Want career opportunity and flexibility?
Flexible policies and a team that believes in you.
You'll also get access to benefits, including:
Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
Opportunity to learn through our corporate university BEN U
We're making better, bigger.
And we'll get there with you.
Think you're our newest Relief Personal Banker/Relief Customer Relationship Officer?
Now's the time to set your sights on the future career you deserve.
Apply now
Please note – once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment.
Check your junk folder if the email is not received within 30 minutes.
We believe a diverse workforce supported by an inclusive culture is central to our success.
To ensure you feel supported, please reach out if you require adjustments to the application or interview processes.
You can find out more about our retail banking roles here - careers-ext.bendigoadelaide.com.au/branch-network.
Screening and interviews may commence prior to closing date.
We are committed to responding to all candidates, regardless of the outcome of your application.
#J-18808-Ljbffr