Personal Banker

Personal Banker - Relief | Holland Park | Part-time | QLD
Bendigo and Adelaide Bank Brisbane, Australia
It starts here.
With Bendigo Bank... and you.We've never been 'just a bank'.
Just like you should never be 'just an employee'.
We're united in our belief that in banking, better can be bigger, and together we're making it happen.
Your role as a Relief Personal Banker is to deliver an exceptional experience by meeting customers' end-to-end banking needs across a range of branches.
Whether you're assisting customers with enquiries, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people\'s lives.
In this dynamic and high-impact role, you'll make your mark by:
Delivering win-win solutions for our bank and our customers within different branches.
Develop an expert understanding of customers\' current and future goals to design solutions that meet their needs, objectives and interests
Keeping up with constant change.
Educate and support customers with their digital literacy and online banking needs as we continue to innovate our offerings
Guiding customers through personalised lending solutions by exploring tailored personal loans and credit card options to help customers achieve their goals
Embracing an attitude of lifelong learning.
Bring your brilliant mind, and we\'ll help you take your career to the next level with on-the-job training and other learning opportunities
Building connections.
Support customers, give back to the community and enjoy a positive work environment
This is a permanent, part-time position located in the Brisbane Region with work across Ascot, Brisbane City & Holland Park.
Travel flexibility provides genuine variety; relief allowances apply.
The roster is 72 hours per fortnight and is as follows:
Monday 8:30AM – 4:45PM
Tuesday 8:30AM – 4:45PM
Wednesday 8:30AM – 4:45PM
Thursday 8:30AM – 4:45PM
Friday 8:30AM – 4:30PM
What you\'ll bring to the role
To succeed in this role, you\'ll consistently deliver exceptional customer service.
We would love you to have:
Strong adaptability and flexibility, easily switching between tasks and locations on a regular basis
Proven ability to achieve sales results through solutions that truly meet customers\' needs
Confidence to communicate with new and existing customers face to face and over the phone
The ability to quickly build relationships and rapport with customers and colleagues
Eagerness to understand and share what makes our bank different
A knack for teamwork – mateship is crucial for us to work together and achieve our goals
Experience in consumer lending and the banking/finance industry is a plus but not essential
A valid driver\'s licence and access to a vehicle is essential for this role as you will be required to drive to different branches.
Why work with us?
Here, you\'ll have big impact that matters – your work directly benefits customers and communities
You\'ll be valued as part of a diverse team that grows every day
You\'ll have career opportunities and flexibility with supportive policies
Benefits include:
Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family
Access to our corporate university BEN U for learning and development
We\'re making better, bigger.
And we\'ll get there with you.
Think you\'re our newest Relief Personal Banker/Relief Customer Relationship Officer?
Apply now
Please note: after submitting your application, you will receive an email with instructions to complete a Pymetrics online game assessment.
Check your junk folder if you do not receive the email within 30 minutes.
We believe a diverse workforce supported by an inclusive culture is central to our success.
We are committed to equal opportunity and encourage applicants of all genders, ages, abilities, religions, sexual orientations and cultural backgrounds.
If you require adjustments to the application or interview process, please reach out.
You can find more about our retail banking roles here: branch-network
Screening and interviews may commence prior to the closing date.
We are committed to responding to all candidates, regardless of the outcome.
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