Customer Service Supervisor

3 days ago

Brisbane, Queensland, Australia Pfd Food Services Full time

**Location**:

- **Employment type (full time/part time/casual)**:

- **Something unique about the role**

There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is **anything but regular**.

Our team are given the tools, insight, and autonomy to do their jobs and help our **customers build successful businesses**.

We **tailor our approach to meet the local market needs** and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country.

Opportunities with us are for the taking

**Key Responsibilities**
- Supervise Customer Service Representatives and Customer Service requirements
- Maintain and develop customer service relationships
- Respond to phone customers in an efficient and courteous manner
- Respond to customer requirements and Branch issues
- Liaise with Branch manager and Food Service specialists to ensure any customer complaints are rectified
- Oversee and maximise sales techniques and initiatives
- Help coordinate rosters and staff to work in with peak business requirements and annual leave periods

**Key Competencies, Skills and Qualifications**
- Must have Customer Service Team Leader / Supervisory experience
- Well versed with customer service, telesales and administration processes
- Attention to detail
- Great communication and organisational skills
- Good interpersonal skills
- Computer literate with knowledge of MFG Pro
- Good Product knowledge
- Capable of working under pressure in a team environment
- Show initiative and a positive attitude

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer

  • Customer Service Supervisor

    4 weeks ago

    Brisbane, Queensland, Australia UniLodge Australia Pty Full time

    Join our UniLodge team and help create a friendly environment that delivers an exceptional customer service experience for our residents.14th August, 2025New opportunity based at UniLodge on Margaret, QLDPermanent full-time position – 38 hours per weekSink your teeth into a role that offers exposure to supervisor-level responsibilitiesTHE ROLEDue to...

  • Customer Service Supervisor

    4 weeks ago

    Brisbane, Queensland, Australia UniLodge Australia Pty Full time

    Join our UniLodge team and help create a friendly environment that delivers an exceptional customer service experience for our residents. 14th August, 2025New opportunity based at UniLodge on Margaret, QLD Permanent full-time position – 38 hours per week Sink your teeth into a role that offers exposure to supervisor-level responsibilities ...

  • Customer Service Supervisor

    3 days ago

    Brisbane, Queensland, Australia Enterprise Rent-A-Car Full time

    _Enterprise Rent-A-Car is seeking a Customer Service Supervisor for weekends and weekdays_ _to join our _**Brisbane Airport Team**_. The position will be part of a rotating roster and _work _during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply_**ABOUT THE ROLE**As **Customer...

  • Customer Service Supervisor

    2 days ago

    Brisbane, Queensland, Australia Enterprise Rent-A-Car Full time

    _Enterprise Rent-A-Car is seeking a full-time _**Customer Service Supervisor**_ _to join our _**Brisbane Airport **_team. The position will be part of a rotating roster, which may include working weekends. _**Car rental experience is not required; any applicant with a customer service or retail sales background should apply**_**ABOUT THE ROLE**As **Customer...

  • Customer Service Supervisor

    2 days ago

    Brisbane, Queensland, Australia Enterprise Rent-A-Car Full time

    _Enterprise Rent-A-Car is seeking a Customer Service Supervisor for weekends and weekdays_ _to join our _**Brisbane City Team**_. The position will be part of a rotating roster and _work _during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply_**ABOUT THE ROLE**As **Customer...

  • Customer Service Supervisor

    2 days ago

    Brisbane, Queensland, Australia Brickworks Building Products Full time

    Join to apply for theCustomer Service Supervisorrole atBrickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for theCustomer Service Supervisorrole atBrickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Service Supervisor

    1 week ago

    Brisbane, Queensland, Australia Brickworks Building Products Full time

    Join to apply for the Customer Service Supervisor role at Brickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Supervisor role at Brickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Service Supervisor

    1 week ago

    Brisbane, Queensland, Australia Brickworks Building Products Full time

    Join to apply for the Customer Service Supervisor role at Brickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Supervisor role at Brickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Service Supervisor

    5 days ago

    Brisbane, Queensland, Australia Enterprise Full time $40,000 - $60,000 per year

    Enterprise Rent-A-Car is seeking a Full-Time Customer Service Supervisor to join our Brisbane Airport Team. The position will be part of a rotating roster and work during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should applyABOUT THE ROLEAs Customer Service Supervisor you will...

  • Customer Service Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Join to apply for the Customer Service Supervisor role at Brickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Supervisor role at Brickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...