General Manager, Membership

8 hours ago

Melbourne, Victoria, Australia Hudson Australia Full time

**_Do you consider yourself a strategic, collaborative and entrepreneurial leader? Do you know how to grow and manage a network of diverse stakeholders and drive engagement?_**

Melbourne based Not-for-Profit Membership organisation seeks a results-driven General Manager of Membership to join their passionate and committed team. Develop and execute strategy to acquire, grow and retain membership. As an important member of the Executive Team, the General Manager, Membership will contribute to the organisation's strong culture of collaboration and excellence.

Reporting to the Executive Director and leading a team of 4, **key responsibilities** in this pivotal and diverse role will include:

- Develop and execute a membership strategy to increase membership
- Define the organisation's brand positioning as part of an overall communications and marketing strategy
- Deliver and execute membership fundraising appeals
- Work across the organisation to ensure an integrated approach to communication and marketing
- Assist with the development of the annual integrated communications calendar and review, create, and update membership marketing materials and oversee the production of collateral
- Ensure superior service delivery to members, including overseeing onboarding of new members, member communications, financial aspects, developing membership incentives and driving feedback
- Report on performance of the membership program, including recruitment, retention and member engagement
- Review and update membership policies and procedures
- Assist the Deputy Executive Director for Development to plan events for donors and members and develop and execute a fundraising strategy

**About you**:
If you are a creative and results driven Membership strategist, then this is your opportunity to secure a seat at the Executive table. The previous incumbent is moving on to a new challenge after eleven years. This role will not come around again. Now is your chance Drive innovation, and act as a true visionary to your team. Core focus is to drive membership, but also be hands-on and keen to work collaboratively both with the team and wider business.
- Relevant tertiary-level qualifications
- Proven experience in a membership organisation, providing exceptional membership experience and driving membership acquisition
- Ability to create and activate strategies, provide solutions and team manage
- Exceptional leadership skills
- Superior interpersonal and written and verbal communication skills
- Ability to multitask in a fast-paced deadline driven environment
- Experience working directly with the Executive Director/CEO and Board

**What's in it for you**:
This role will initially be offered as a contract of up to three years, with the genuine potential for extension (and roll over again for a further three, and so on). Fantastic culture of collaborative professionals, who talk of an organisation who respects and appreciates their valued contribution. Generous salary package. Staff here are well tenured, and this speaks to the culture and environment. You will be supported to grow and develop, and your career nurtured every step of the way.

**How to Apply**:

  • Membership Development Manager

    4 days ago

    Melbourne, Victoria, Australia beBeeMembership Full time $90,000 - $140,000

    About the RoleWe're seeking a highly motivated and people-centric Membership Development Manager to drive new member acquisition and deliver exceptional experiences for our existing community.This is a high-impact position that requires autonomy, initiative, and confidence. You will work closely with the Membership Team, Community Groups, and Enquiries to...

  • Membership Development Manager

    5 days ago

    Melbourne, Victoria, Australia National Gallery Of Victoria Full time

    VPS 5.1: $106,534 per annum + 11% superannuationFull Time, Fixed Term for 2 yearsThe National Gallery of Victoria (NGV) is seeking a Membership Development Manager to lead the strategic planning and delivery of initiatives that cultivate the NGV Members community.ABOUT THE POSITION:Working with the Head of Customer Service, you will be responsible for...

  • Assistant Memberships Manager

    4 days ago

    Melbourne, Victoria, Australia The Commons Full time

    Join to apply for the Assistant Memberships Manager role at The Commons About the role We're on the lookout for a self-motivated, people-first Assistant Memberships Manager to help drive new member growth and create meaningful experiences for our existing community. You'll play a key role in increasing occupancy across our spaces by partnering with...

  • Assistant Memberships Manager

    3 days ago

    Melbourne, Victoria, Australia The Commons Full time

    Join to apply for the Assistant Memberships Manager role at The CommonsAbout the roleWe're on the lookout for a self-motivated, people-first Assistant Memberships Manager to help drive new member growth and create meaningful experiences for our existing community. You'll play a key role in increasing occupancy across our spaces by partnering with internal...

  • Head Of Membership

    5 days ago

    Melbourne, Victoria, Australia Cardinia Leisure Full time

    The Head of Membership will oversee and constantly improve all sales & operational functions of the Membership Department.The Head of Membership will play a critical role in helping Richmond to build a unified, sustainable, and trusted football club that plays finals and brings premierships home to Punt Road.They will do this by generating the maximum...

  • Membership Manager

    2 days ago

    Melbourne, Victoria, Australia Goodlife Health Clubs Full time

    11-Oct-2024FLG/1821720Melbourne - CBD and Inner Suburbs- Category:- Sales- Position Type:- Full Time- Application Close Date:- 01-Nov-2024**About Goodlife Health Clubs**:As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium**...

  • Membership Manager

    1 week ago

    Melbourne, Victoria, Australia AllianceCorp Investments Full time $80,000 - $120,000 per year

    We're seeking a Membership Manager to join our Sales and Client Service team. This pivotal role focuses on building long-term relationships with our members, ensuring they stay engaged, supported, and on track with their property investment goals.Who we are?AllianceCorp is a full-service property investment consultancy with over 17 years of success and 300+...

  • Head Of Membership

    20 hours ago

    Melbourne, Victoria, Australia Essendon Football Club Full time

    Join a business with 150 years of proud history and exciting, tangible me- Define and manage our customer and fan journey- Competitive salary with sales bonusEssendon FC - "The Bombers" - are a professional sporting team in the Australian Football League. As home to 5 sporting teams, we run our AFL men's and women's programs, VFL women's and men's programs,...

  • Assistant Memberships Manager

    6 days ago

    Melbourne, Victoria, Australia The Commons Local Eating House Full time

    About The CommonsThe Commons is an ecosystem of entrepreneurs, businesses, and curious minds - working, connecting, and growing under a common roof. Driven by the sincere desire to see people flourish, we support curiosity and believe in the collective power of people to instigate change. Our focus is on building and strengthening community, and we challenge...

  • Assistant Memberships Manager

    6 days ago

    Melbourne, Victoria, Australia The Commons Local Eating House Full time

    About The CommonsThe Commons is an ecosystem of entrepreneurs, businesses, and curious minds - working, connecting, and growing under a common roof. Driven by the sincere desire to see people flourish, we support curiosity and believe in the collective power of people to instigate change. Our focus is on building and strengthening community, and we challenge...