Is&T Applications Specialist

Company Description
**Do you have a passion for shaping and influencing company culture? If so, we want you to join our team**

**Job Description**:
Sodexo are currently looking for an IS&T Application Specialist to join the team based in Balcatta in a full time, permanent position.
Reporting to the IS&T Business Partner, you are the technical resource to support, maintain, develop and deploy Microsoft Dynamics 365 solutions for our IFMS platform.
You are primarily responsible for providing analysis and rectification of business-critical issues/outages/breakages with urgency and in a timely manner. You will also provide advice on potential functional and technical design improvements, while meeting business demand and quality requirements, in line with Microsoft product roadmaps.
Working closely alongside other IS&T Applications Specialist and a team of Microsoft-certified professionals, your responsibilities will also include:

- Performing systems integration testing and architectural reviews of changes or enhancements
- Within D365, ensuring system enhancements are well scoped, signed off and proven in a test environment before deploying to the production environments
- Develop design and estimations, based on the breaking down of complex business process, into simple elements, that will provide resolution to the requirements.
- Use JavaScript, C#, and Power Automate, to customise the dynamics 365,

**About you**
You have a continuous improvement mindset and can problem solve and trouble-shoot while working with initiative and a commitment to delivering quality outcomes.

**Additional experience and knowledge requirements include**:

- Microsoft D365 customer engagement (CE) design and development experience
- Experience documenting Solution Architecture
- Microsoft D365 Customisation and Development (.NET/JavaScript)
- D365 Field Services (Resco platform)
- Developing and supporting CRM plugins, workflows and processes

**Qualifications**:
**Qualifications** and skills required**

Education

Technical
- Microsoft Dynamics 365 Customization and Development (.NET, C# & JavaScript)
- Knowledge of ADX studio and/or Microsoft Web Portals an advantage
- D365 Field Services (Resco platform) and USD - an advantage
- Developing and supporting CRM plugins, workflows, processes and creation of custom integration solutions with third-party vendor.

Knowledge, skills and abilities
- 3 years Microsoft Dynamics 365 Customer Engagement
- design, and development experience
- Proven experience in developing Dynamics 365 custom workflows, plug-in creation, and creation of custom integration solutions
- Experience with Microsoft Portal or ADX Studio
- Experience with Informatica Integration Platform an advantage
- Documenting Solution Architecture and configuration build guides
- Problem solving and debugging skills while working with initiative and commitment in delivering quality outcomes
- Strong written, presentation and verbal skills in English.
- Operate in team environment with a customer service mindset

Desirable
- Microsoft certification in Dynamics 365
- Microsoft certification in Azure, or SharePoint Online administration
- Microsoft Technical Associate

Additional Information
**Why choose Sodexo?**
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.
We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

**How to apply?