Cloud Computing Engineer

2 weeks ago

Sydney, New South Wales, Australia Bebeeinfrastructure Full time

Job Overview
The role of an Infrastructure Specialist is pivotal in facilitating the delivery of managed services and technical support for Cloud and Datacentre technologies. This position requires a collaborative approach, working closely with customers, internal stakeholders, and vendors to provide top-notch technical support and incident management.
The primary objective of this role is to deliver exceptional service to multiple enterprise customers across key technologies including VMWare, Microsoft, Cisco, and Public Cloud. Strong vendor management skills are essential in driving the right outcomes for our customers.
Key Responsibilities:
Proactively maintain and monitor critical virtualised compute environments to ensure seamless operations.
Assist users with access and security management, owning the administration and management of user access domains and groups.
Identify and remediate vulnerabilities within defined SLAs across multiple platforms and vendors.
Monitor, diagnose, and solve performance issues that are or have the potential to be service impacting.
Communicate effectively with stakeholders and manage vendors to drive successful outcomes.
Contribute to the company's journey in supporting cutting-edge cloud-hosted and on-premises technologies including VMware vSphere, Windows Server Admin, Backup and Storage Platforms, Security and Protection applications, Active Directory admin and support, OS patch management using WSUS, SCCM, Repository server, Protection Applications (Symantec, Microsoft Defender), Vulnerability management and remediation, Service Now SNOW experience.
What We're Looking For:
Individuals who are enthusiastic about technology and eager to learn will thrive in this role.
Experience with VMWare, Microsoft, and Cisco computing platforms will be highly valued.
Certifications from major vendors for systems like VMWare, Microsoft, and Cisco will be well regarded.
Requirements:
Strong problem-solving skills and a proactive approach are essential.
Excellent communication and interpersonal abilities are necessary.
A willingness to learn and contribute to a team environment is required.
Ability to follow processes and guidelines is crucial.
A genuine interest in the world of private and public cloud computing technologies and their large-scale application is desired.
Why Work With Us?
Our organisation values diversity and inclusion, providing equal employment opportunities for all job seekers.
We offer accessible recruitment processes and inclusive workplace practices.
Benefits include paid parental leave, access to resources and webinars, and employee-led volunteer groups.
Our vibrant campus life offers variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
Our Commitment:
Valuing diversity and embracing individual differences.
Committed to ensuring equal employment opportunities for all job seekers.
Providing inclusive recruitment processes and accessible workplace practices.

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