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Inside Sales Representative
3 weeks ago
OverviewGlobal Synthetics Pty Ltd, a subsidiary of Jaybro Group Pty Ltd, specialises in the distribution and manufacturing of geosynthetics, catering to the engineering, construction, landscape, and building industries across Australia and the Pacific region.
Our commitment to quality products and exceptional service has established us as a trusted name in the industry.Our Geosynthetic products are used in various applications, including pavement stabilisation, ground improvement, soil reinforcement and retaining structures, water management, drainage systems and hydraulic works, and landfills.About The RoleGlobal Synthetics is seeking a motivated and skilled Inside Sales Representative to join our team in Altona, VIC.
In this role, you will support the smooth day-to-day operation of the business while maintaining and developing existing and new customer relationships.
Your primary responsibilities include answering inbound calls, following up customer quotations, responding to customer enquiries, managing leads, and ensuring an outstanding customer experience.
A proactive, self-driven approach and the ability to listen and understand customer needs will be key to success.
Global Synthetics offers ongoing training and a supportive team environment.
No previous experience in the industry is required.Key Responsibilities IncludeResponding to inbound enquiries by phone and email and managing outbound sales callsPlacing customer orders accurately and maintaining and updating customer recordsPreparing quotations and following up quotations with customersCollaborating with Sales and Operations teamsManaging distributor relationshipsGenerating quality leadsRequirementsDemonstrated experience in inside sales or a customer-focused roleExcellent verbal and written communication skillsStrong problem-solving abilities, attention to detail and time management skillsExperience using ERP and CRM systems; SAP is advantageousAbility to work independently and as part of a teamA passion for delivering excellent customer serviceEager to learn and grow and continuously expand knowledgeTransport, manufacturing, civil construction or similar industry experience is advantageousBenefitsCompetitive Salary + Quarterly IncentiveCareer advancement, personal training and development programsWork with an experienced team and grow your sales or customer service careerDynamic and supportive Management and TeamCertified as a Great Place to Work
Access to Uprise Employee Assistance Program (EAP) and WHEREFIT employee benefits platform to support physical and mental wellbeingAdditional DetailsGlobal Synthetics has established an enviable reputation as an educator and ethical provider of high-quality geosynthetic products and services across a wide range of engineering applications that include transportation, civil, coastal, hydraulic and environmental.
The successful applicant will be required to complete a Police Check.
Referrals increase your chances of interviewing at Global Synthetics Pty Ltd.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesCivil Engineering
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