Internal Sales Representative

**Commercial Laundry & Dishwashing Equipment**

Brisbane, Adelaide or Melbourne
- Industry leading, family-owned business with excellent reputation
- Monday - Friday full-time office role
- Company incentive programme

**You will**:

- Drive growth as an Internal Sales Rep within a great team
- Manage accounts and support Sales Executives to build business opportunities
- Work with our shared internal sales desk to help process orders for our sister companies JayChem and Symbio as well as Richard Jay sales

We are looking for an energetic Internal Sales Representative who is hungry for a sale. You will be accountable for developing and nurturing client relationships, driving sales revenue and contributing to the growth of our organisations by skilfully closing lower value, fast moving sales, focussing on LG or small chassis commercial laundry equipment.

Your primary focus will be on inbound and outbound sales activities, generating sales leads, managing sales opportunities, and closing orders. You will collaborate closely with our clients, territory sales executives, operations, and customer service teams to achieve individual and team sales targets.

Ideally you will be a Microsoft Dynamics champion who would also be able to help with our updated ERP system, testing and roll out.

**What You Will be Doing**:

- Manage and grow a portfolio of internal accounts
- Make outbound calls to customers and prospects
- Handle inbound sales enquiries - phone, website
- Cross-sell and up-sell products to reach individual KPI's and business targets
- Prepare and follow up quotes
- Work alongside Sales Executives
- Log details of all customer interactions in the CRM system

**Responsibilities of the role include**:

- Identify and qualify sales leads through effective prospecting techniques
- Prepare accurate quotes
- Understand client needs and provide tailored solutions to drive sales
- Build and maintain strong relationships with existing and potential customers
- Negotiate and close sales deals, ensuring customer satisfaction
- Collaborate with cross-functional teams to resolve any customer issues or concerns
- Utilise relevant systems/software to manage and track sales activities, pipeline, and customer interactions
- Remain updated on industry trends, market conditions and competitors' offerings

**About you**:
To be considered for the role of internal Sales Representative, you will possess:

- Full, unrestricted working rights in Australia
- Proven experience in Telesales, Telemarketing or a related field
- Exceptional communication and interpersonal skills
- Strong negotiation and closing abilities
- Self-motivated and target driven mindset
- Excellent organisational and time management skills
- Ability to work collaboratively as part of a team
- Proficient computer skills and sales/pipeline tracking systems/software
- Strategising every opportunity to ensure the best outcome for both the business and the customer
- The tenacity to deliver on personal and company goals, be accountable for your actions and share success
- Ability to understand contracts and pricing proposals

In return for your contributions, we offer a competitive salary package, ongoing professional development and growth and a collaborate and inclusive work environment.

As a second-generation family company, we understand that a business's people are its No. 1 asset. This is a unique opportunity for the right person to learn about every aspect of our expanding business and become part of our national team of talented individuals. Our workplace fosters a warm, collaborative culture with a focus on mentorship and a commitment to career progression.

Richard Jay is a wholly owned Australian company with a genuine national footprint-a rarity in the commercial laundry and ware washing industry. With offices and warehouses in every state, we alone are equipped to meet our clients' delivery and servicing needs locally and immediately.

**How to apply**:
If you are ready to take on this exciting and challenging role as an Internal Sales Representative, please submit your resume and cover letter, outlining your experience.