Seasonal Retail Team Member

3 days ago

Bunbury, Western Australia City Beach Full time

At City Beach, our people are at the core of what we do, both our customers and our team.
All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.We stock some of the world's biggest brands across surf, skate, streetwear, and fashion.
Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.The roleAs a Seasonal Retail Team Member, you are a key member of our team responsible for delivering an exceptional and memorable experience for our customers during the seasonal Christmas period.
You will ensure customer satisfaction through your product knowledge, customer service, and solution offering.
Additionally, you will help create a shoppable environment by keeping our shopfloor neat, tidy, and well-stocked for promotions and sales.What you'll be doingProviding a superior customer experience for each person who walks through our store.Ensuring our stores are open and ready for shopping.Managing stock movement, optimizing sales, and maintaining the shopfloor for promotions and sales.Working with the team to uphold high standards of store presentation.Demonstrating strong product knowledge and ability to describe features and benefits.Recommending and helping locate products based on customer needs.Supporting the store leadership with assigned tasks.Reporting safety hazards or concerns immediately to management.What we're looking forPrevious experience in customer service is desirable.A focus on delivering outstanding customer service.Ability to work in a fast-paced environment and multitask.An energetic, enthusiastic, and personable approach to store operations and customer interactions.The benefits30% team member discount for you, friends, and family.Partnerships with industry leaders offering discounts on products and memberships, including:Access to a free Employee Assistance Program.15% discount on Goodlife and Fitness First Gyms memberships.Discounts on Studio Pilates and City Cave.Up to 15% off at Strike Bowling & Holey Moley.Opportunities for growth within Stores, Head Office, or Distribution Centre.In-store competitions and sales incentives.Gift cards for milestones and annual recognition.City Beach values diversity and is committed to creating an inclusive environment that respects and celebrates individual differences.
We ensure everyone is treated with dignity and respect.
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