Retail Casual + Social Media Intern

This role is PERFECT for juniors who want to learn what it takes to run a small business, and gain rare social media marketing experiences along the way.

Join our vibrant and creative team of young women who empower each other with a shared love of personalised style, fashion, inclusivity and positive vibes with others.

We are looking for fashionable individuals who have initiative, natural leadership and attention to detail. We value creativity, exceptional people skills, a strong worth ethic, a positive attitude to working in a team, enthusiastic learners and a high level of innovative problem solving. We are especially inspired by those who love personalised accessories and style, because this is at the heart of our brand.

This role provides casual hours in Customer Service/Retail, our Head Office and remotely for content creation.

*This retail role involves full training in the unique craft of leather monogramming and up-skilling in Shopify Analysis.

**When excellence is demonstrated, social media marketing/PR experiences may also be provided on a casual basis, especially in social media content creation (minimum 1 day a week).

Our vision is to inspire dreamers, planners and doers to celebrate their own personalised style. We all hustle for an organised life and we help you start that journey through a collection of mínimalist and everyday leather accessories that last.

We believe personalisation and monogramming should be an inclusive experience enjoyed by everyone, doing everyday things. It shouldn't have a pretentious vibe or overpriced tag attached to it.

That is why Company Founder and Creative Director Denisa created Hugh and Hyde Personalised Leather Accessories in 2019. As a company, we dedicate our time and craftsmanship to be inclusive and help the everyday girl style-up their busy lives through their daily accessories.

We can't wait to see where we go next and we hope you can join us along the way.

**Your role with us.**

As our Retail Casual, your role will include working at our Pop Up Store in Macquarie Centre to:

- Connect customers to our Hugh and Hyde brand and values
- Selling a high quality product and knowing their features and benefits
- Achieving sales and creating a lasting impressions through premium customer service, visuals and brand inspiration
- Working proactively and passionately in a team to meet sales targets and KPI's
- Monogram (personalise) a range of leather accessories using our monogramming machines
- Merchandising products and maintaining an aesthetic environment
- Replenishing stock according to company standard
- Handle and process card and cash sales using a simple Point of Sale (POS) System
- Record and communicate brief daily sales reports
- Receive product orders with attention to detail

As our Social Media Intern, your role MAY include (but is not limited to):

- Owning your own creative journey by being proactive, passionate and offering innovative ways to grow the potential of our Hugh and Hyde brand.
- Plan and create unique social media content that is relevant and engaging, using platforms like Canva and Instagram Reels.
- Working flexible hours remotely or at Hugh and Hyde Head Office to create content (min. 1 day a week).
- Carefully review orders on our Shopify Ecommerce platform.
- Prepare, package and dispatch online orders, with a meticulous consideration of quality control and attention to detail.
- Manage inventory and conduct regular stocktake tasks.
- Provide, document and communicate reports across key metrics including total sales, conversion rate, top products sold, online store sessions and customer behaviours, average older values and returning customer rate.

**It is recommended you have**:

- a strategic mindset that identifies opportunities for growth that aligns with Hugh and Hyde brand values.
- a genuine passion and dedication for growing a small business from top to bottom.
- a love for fashion and personalised style.
- an eye for mínimalist and aesthetic detail.
- a positive and enthusiastic attitude to learn new skills and expand knowledge, especially when out of their comfort zone.
- a drive for meeting deadlines and metrics.
- experience with Instagram content creation (preferred, but not essential).
- confidence to show up and be transparent on our social media platforms.
- strong skills in content creation using Instagram and Canva is highly preferred.
- a commitment to adult education AND/OR has retail experience (although not required)

**What is in it for you?**
- You gain a rare opportunity to experience working within a growing E-Commerce brand in Sydney.
- You work in a tight-knit team of supportive, creative, fashionable and young individuals who have a collaborative approach.
- You up-skill in the rare craft of leather monogramming.
- You get flexible workplace hours - we will work around your schedule.
- You arrive at work with your style in check.
- You can work from your phone as our Social Media In