Gaming Team Leader

1 week ago

Sydney, New South Wales, Australia Canterbury League Club Full time

**Create your future by being part of ours.**

Are you seeking a rewarding career with plenty of variety? It might sound too good to be true, but that's what you can expect at Canterbury League Club.

At Canterbury, we reckon we've built something pretty special: a place where teams support each other, a place where families meet and create wonderful memories, and a place where we make time to chat and laugh with our guests.

**Seizing the Opportunity**

We are looking for a motivated and enthusiastic Gaming Team Leader to join our leadership team and gain a hands-on approach to assisting with the operational management of our satellite Clubs which include, the Lakemba Club and Moxon Sports Club located at Punchbowl.

In this role, you will have the opportunity to:

- Actively assist with the coordination of daily Club operations including managing the roster and workflow of job roles;
- Provide exceptional customer service and customer service recovery;
- Lead and motivate a team of employees;
- Manage and report incidents that occur on the Gaming floor and other Club areas, and escalate matters, as required;
- Resolve general technical/gaming machine issues, as necessary; and
- Actively promote a safe work environment.

**About You**

We are seeking a person who has a passion for leading people and who can provide service excellence in a fast-paced environment, where no two days are the same.

The successful applicant will have:

- Experience in a similar role or the desire to take the next step in your career;
- Outstanding customer service skills;
- Demonstrate strong communication skills (both written and verbal);
- Strong attention to detail and problem-solving skills;
- Be self-motivated with the ability to multitask and meet conflicting deadlines;
- Flexibility to work across a 7-day rotating roster including days, nights, weekends and peak periods.
- Valid NSW Competency Card (or willingness to obtain)

**What's in it for You?**

Canterbury knows its people invest so much into what they do. And that's why we strive to provide our team members with benefits that make a difference. Our reward and recognition program has so much to offer including season football passes and merchandise, generous meal and gym membership discounts, selected Samsung products, and so much more, so get in touch and let's have a chat

Canterbury League Club is not able to offer sponsorship or work visas.

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