Sme Channel Manager

Multiple opportunities
- Optimise the delivery of high-quality sales through external partners
- Melbourne based

**Join a team that's All Kinds of Useful**

At Origin, being useful is more than a tagline - it's how we approach work every day. As a collective, we're a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia's energy transition. If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.

**About the Role**:
Our Small to Medium Business (SMB) Sales team is focused on driving growth through our valued channel sales partners. In this role, you'll work closely with both internal stakeholders and third-party vendors to enhance sales performance, with a strong emphasis on quality and compliance. As the Channel Manager, your primary purpose is to optimise the delivery of high-quality sales through external partners while maintaining strong operational relationships. With ambitious growth goals for our SMB segment, you'll play a key role in supporting Origin's broader SME channel strategy and delivering strong commercial outcomes.

**Key Responsibilities**:

- Lead the performance and growth of SME third-party sales channels, ensuring delivery against key metrics such as Net Customer Position, revenue, cost per sale, and customer lifetime value.
- Develop and execute strategic Channel Plans to support campaign delivery, maintain a healthy sales pipeline, and meet commercial and quality targets.
- Ensure compliance with all regulatory obligations, managing complaints, training, and quality assurance in partnership with internal teams.
- Build and maintain strong relationships with external partners and internal stakeholders to optimise channel performance and identify new business opportunities.
- Manage accurate commission and incentive payments, with transparent reporting and regular performance updates to leadership.
- Oversee data processes related to sales and customer information, ensuring alignment with legal, regulatory, and Origin compliance frameworks.

**About You**:

- Experience in working with channel partners, ideally within the energy services or utilities sector.
- Proven experience developing and managing third-party channel relationships and delivering high-volume sales or partnership programs.
- Strong background in channel planning, performance management, and sales operations, particularly within SME sales environments.
- Excellent relationship management and negotiation skills, with the ability to influence internal and external stakeholders.
- Willingness and ability to travel interstate regularly to support partner relationships and campaign delivery.

**Origin - Where good change happens**

At Origin, we're powered by people who believe in creating change.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.

**_ Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing._**

Please note unsolicited CVs from agencies will not be accepted.

**_ Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future._