Service Continuity Specialist

4 days ago


Sydney, New South Wales, Australia Reserve Bank Of Australia Full time

Hybrid work environment - 3 days in office
- Max term contract until 06 January 2027
- Showcase your IT Service Continuity experience
- Support and implement IT Service Continuity within the large portfolio of projects

About the business/role/team

Reporting to the Team Lead, Service Continuity, this role is to implement and document the IT Service Processes for each Technology project. The objective is to ensure technology services can be recovered in an automatic fashion and within the agreed recovery time objectives (RTO).

About the role
- As the Analyst of IT Service Continuity, you will oversee all aspects of service continuity including Disaster Recovery and Business Continuity planning (BCP) in projects. The role is to ensure all critical IT services recovery procedures are tested and documented in accordance with the IT service continuity framework and processes.

About you- You will have worked in a position of a similar capacity ideally within the financial services industry.- Considerable knowledge and experience of Disaster Recovery process and BCP (Certified Business Continuity Professional CBCP certification or working towards).- Excellence in stakeholder management and communications.- Experience in providing technical support and participate in the disaster recovery process as well as the management of audits.- Demonstrated experience working in an operational service delivery environment.- Demonstrated experience in leading and developing service continuity capabilities to deliver operational stability and continuous improvement.- Strong communication skills and ability to engage effectively both IT, Business stakeholders and executives.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Application Close:
January 30, 2025

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