Continuous It Service Specialist

1 week ago

Sydney, New South Wales, Australia Bebeeitcontinuity Full time

About the Role
As a critical component of our airport's operations, the IT Service Continuity Manager plays a pivotal role in safeguarding the availability and resilience of our technology services. This involves developing and implementing strategies to ensure seamless continuity, aligning IT strategies with broader business objectives.
In this position, you will take ownership of disaster recovery planning and testing, conduct business impact analyses to identify mission-critical services, and work closely with internal teams and external vendors to embed continuity strategies into everyday operations. You will also deliver training and awareness programs to build a culture of resilience across our Technology function.
Responsibilities
Develop and Implement IT Service Continuity Framework
: Lead the development, implementation, and continuous improvement of Sydney Airport's IT Service Continuity framework and plans, ensuring alignment with broader business continuity objectives.
Business Impact Analysis
: Conduct Business Impact Analyses to identify critical IT services, dependencies, and potential risks, and design effective recovery strategies.
Disaster Recovery Planning
: Develop, maintain, and test IT Disaster Recovery plans to safeguard the availability and resilience of mission-critical services.
Testing and Compliance
: Coordinate and deliver regular disaster recovery testing, establishing a structured test calendar to ensure ongoing readiness and compliance.
Strategic Partnership
: Partner with internal teams, business stakeholders, and external vendors to embed continuity strategies into operational processes and project delivery.
About You
Tertiary Qualifications or Equivalent Experience
: Tertiary qualifications or equivalent experience in IT, Computer Science, or a related field.
IT Service Management Expertise
: Proven expertise in developing and implementing IT Service Continuity frameworks and Disaster Recovery plans, with knowledge of ITIL, ISO 22301, and related best practices.
Strong Analytical and Problem-Solving Skills
: Strong analytical and problem-solving abilities, with a focus on assessing risks, impacts, and recovery strategies.
Excellent Communication and Collaboration Skills
: Excellent communication, collaboration, and stakeholder engagement skills, with the ability to influence and drive process adoption across diverse teams.
We Offer
To find out more about our work environment and benefits, please visit our website.

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