Administration Support Officer – Acute

7 days ago


Melbourne, Victoria, Australia Bairnsdale Regional Health Service Full time

Administration Support Officer – Acute & Sub-Acute Wards
Join to apply for the
Administration Support Officer – Acute & Sub-Acute Wards
role at
Bairnsdale Regional Health Service
.
Overview
An opportunity has become available for a professional and motivated Administration Support Officer to provide clerical support across BRHS Acute and Sub-Acute wards. In this role you will deliver accurate and efficient administrative services including admissions, transfers and discharges, data entry, record management, and reception duties. Key to this role is outstanding customer service for patients, families and staff with an approach that emphasises professionalism, approachability, responsiveness and compassion in a busy dynamic clinical environment.
Contract
Contract: Ongoing, Part-Time, 36.0 hours per fortnight
Regular shifts
Week 1: Mon 8:00am-4:30pm, Thurs/Fri 12:30-8:00pm
Week 2: Wed/Thu 12:30-8:00pm
The ideal candidate will also demonstrate flexibility to adjust days when operational needs require
Evening penalties and generous public holiday loading apply
Responsibilities
Provide clerical support across BRHS Acute and Sub-Acute wards
Deliver admissions, transfers and discharges processing
Data entry and record management
Reception duties and customer service for patients, families and staff
Benefits
Generous hourly rate and shift allowances
Extensive salary packaging options offered
5 weeks of annual leave (pro-rata for part time)
Excellent training and learning & development opportunities
Variety of health and wellbeing activities and access to the organisational Wellbeing and Engagement Officer
Key selection criteria
Minimum 2 years' experience in an administrative role
Excellent customer service skills with the ability to manage a high volume of customer interactions in a professional and consumer-focused manner
Compassionate and well-developed written and spoken communication skills
Competent in MS Office Word, Excel and Outlook with fast and accurate data entry; experience with OneNote, Teams, and iPM preferred but not essential
A self-starter that is solution-focused with a proven capacity to problem solve within the scope of the position
How to apply
For more information contact: Rachael Dean, Administration Support Manager on or at
Applications close: Sunday 21st September 2025
Applications are to be submitted by selecting "Apply Now" and are to include: Cover letter, Resume (including two recent referees), and Response to the full key selection criteria (as listed in the attached position description).
Information on East Gippsland, visit Live East Gippsland.
At BRHS we are committed to fostering an inclusive, respectful, and equitable environment where everyone – regardless of background, identity or ability – feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us.
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