Services And Programs Officer

Division: Corrective Services NSW
- Location: Matraville, NSW, AU, 2036
- Req ID: 71815

**Services and Programs Officer**

**Clerk Grade 5/6**

**Locations -**Metropolitan Special Programs Centre (MSPC) Long Bay Correctional Centre

**Employment Type -**2 x temporary opportunities available

**Salary -**Clerk Grade 5/6 (starting at $97,027.00pa plus Environmental Allowance superannuation + leave loading)

**Be a Force for Positive Change**

Join us as a Services and Programs Officer (SAPO) at the Metropolitan Special Programs Centre (MSPC), Long Bay Correctional Centre, where you'll deliver targeted programs that reduce reoffending and foster rehabilitation.

**Working at the Metropolitan Special Programs Centre (MSPC)**

Located within the iconic Long Bay Correctional Centre, MSPC is a specialised facility that caters to diverse and high-need populations. The centre focuses on delivering innovative programs and services, offering you a unique opportunity to make a meaningful impact in one of Sydney's most significant correctional environments.

**Your role**

As a Services and Programs Officer (SAPO) at MSPC, you will lead the delivery of programs designed to reduce reoffending, drive positive behaviour change, and support the overall well-being of individuals under supervision. Working within the Wellington community, you'll be guided by the local directorate while partnering closely with our Strategy & Policy branch to uphold high standards in program facilitation and service.

Through effective program delivery, you will directly contribute to addressing factors associated with offending and support positive change in behaviour, playing a vital role in our broader mission.

**What you'll do**

As part of the Services & Programs Officer you will
- Conduct inductions, assessments, support, case management, and reporting.
- Facilitate group programs for people in custody or under supervision, focusing on positive behaviour change.
- Implement strategies and programs that promote well-being and ensure safety for individuals under supervision and the community.
- Provide individual interventions for individuals under supervision as required.
- Respond to critical situations by offering information, expertise, support, and referrals.
- Assist inmates with pre-release planning.
- Document and maintain case notes for all individuals under supervision.
- Collaborate with a wide range of stakeholders, including those under supervision, families, multidisciplinary staff, and partnering agencies.
- Build networks with internal and external agencies to support positive outcomes for individuals under supervision.

**What we're looking for**
- Strong understanding of transition factors affecting individuals under supervision and their families.
- Skilled in assessment, case management, and intervention with individuals demonstrating complex behaviours and attitudes.
- Experience and/or proven ability to deliver group-based interventions.
- In-depth knowledge of areas including drug and alcohol dependence, domestic violence, pro-criminal behaviours, and evidence-based interventions including trauma informed practice
- Work collaboratively with individuals in custody, their families, and colleagues from various backgrounds.
- Feel confident in leading group and individual sessions with diverse individuals who may display challenging behaviours.
- Act with integrity and resilience in response to challenges.
- Complete the Certificate IV in Correctional Practice or other training requirements of the role

**Essential Requirements**
- Relevant tertiary qualifications in social work, psychology, mental-health or other human service fields; **and/or** demonstrated relevant equivalent experience working with family, social, and/or drug and alcohol related issues
- Current Certificate IV in Correctional Practice with the necessary Units of Competency for this role - or the capacity to complete Certificate IV in Correctional Practice (internal training offered by Corrective Services Academy) in accordance with specified timeframes
- Current driver licence with ability and willingness to travel throughout NSW
- Australian or New Zealand Citizen or Permanent Resident for ongoing appointments

Download the role description.

**Why MSPC?**
- Specialised Environment: Work in a unique correctional setting with access to advanced training and resources.
- Career Development: Expand your expertise through tailored professional development opportunities.
- Team Collaboration: Join a dedicated team committed to fostering positive outcomes for individuals under supervision.
- Location Advantage: MSPC's location at Long Bay Correctional Centre offers convenient access to Sydney's vibrant city life while providing a fulfilling and impactful career path.

**Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.**

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