Euc - Sydney

1 week ago

Sydney, New South Wales, Australia Delivery Centric Technologies Full time

**Job name: EUC**

**Job description**
- Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met
- Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune
- Active Directory skills and experience
- Management of Canon printers via Uniflow solution and troubleshooting printer issues
- HP Monitor Display connectivity issues with laptop
- Driver issues in laptop and monitor
- Projector, Video conference skills and issues
- Incidents, service requests and change management using Service now
- Knowledge on Service Now ITSM Platform
- Timely and professional follow up on all calls, Quick identification and control of high priority issues
- Troubleshooting MS Office 2016 and Office 365 issues
- Troubleshooting outlook issue
- Managing hardware and software CMDB
- Coordinating with vendors to troubleshoot issues
- Providing on call and on-site support
- Troubleshooting Network, VPN related issues
- Manage user accounts, assembling desks for new users and depart users. Performing desk moves as per requirement
- Providing support to VIP users
- Experience in diagnosing and supporting AV systems like Windows defender and McAfee
- Excellent troubleshooting, multitasking, problem solving and time management skills
- Experience on Asus, Microsoft Surface, Lenovo, HP and MAC laptops
- Re-imaging the laptops
- Working on Windows 10, 8 and 7 machines and troubleshooting the issues
- Providing support for OneDrive, SharePoint, Microsoft Teams
- Provide Tier 1 and Tier 2 support to customers. Develop, maintain, and manage relationships with customers
- Providing remote support through Phone and other tools like (RDP, remote viewer, Microsoft Teams and Skype for Business)
- Troubleshooting Network issues (LAN, Wi-Fi issues)
- Monitoring security patch updates
- Good Hands-on knowledge on Compliance and security pertaining to patching windows
- **About us**:_
- **Delivery Centric**_, a dynamic technology company that is transforming the delivery of cloud implementations and _**Cyber security.**_ We are _**headquartered in Australia**_ with a global presence. We are tenacious, future-thinking, and highly driven to achieve an ambitious vision to be the leading global provider of innovative technologies for companies that keep our world clean, safe, and secure. _**Our fast-paced and supportive environment will offer you lots of benefits, including a competitive salary, a friendly team, a healthy work environment, and opportunities for training and development.**_

Schedule:

- 8 hour shift

  • EUC Operations Manager

    3 weeks ago

    Sydney, New South Wales, Australia Capgemini Full time

    Join to apply for the EUC Operations Manager role at Capgemini1 day ago Be among the first 25 applicantsJoin to apply for the EUC Operations Manager role at CapgeminiThe EUC Ops Manager is the single point of accountability for the operational delivery of SD, EUC & Identity & Access management (IDAM) services for the Client. They have total accountability...

  • EUC Operations Manager

    3 weeks ago

    Sydney, New South Wales, Australia Capgemini Full time

    Join to apply for the EUC Operations Manager role at Capgemini1 day ago Be among the first 25 applicantsJoin to apply for the EUC Operations Manager role at CapgeminiThe EUC Ops Manager is the single point of accountability for the operational delivery of SD, EUC & Identity & Access management (IDAM) services for the Client. They have total accountability...

  • Euc Analyst

    1 week ago

    Sydney, New South Wales, Australia Delivery Centric Technologies Full time

    **ROLE: EUC Analyst****LOCATION: Sydney****Key Responsibilities**:- Capture the most restrictive configurations for web browsers, office productivity suites, and PDF software based on ASD and vendor hardening guidance.- Review the current implementation status of web browsers, office productivity suites, and PDF software.- Confirm and identify the use of...

  • Euc Team Lead

    1 week ago

    Sydney, New South Wales, Australia Ashurst Llp Full time

    **The Opportunity**:We have a 12 month fixed term contract available for an experienced EUC Team Lead to join our global IT team in Sydney. The team is responsible for the desktop experience ensuring the desktop build meets the users needs and is kept secure, up to date and performant. You will manage a team of up to 6 technical resources including people...

  • Senior IT Solution Engineer

    3 weeks ago

    Sydney, New South Wales, Australia Quantium Full time

    Senior IT Solution Engineer - EUC EscalationJoin or sign in to find your next jobJoin to apply for the Senior IT Solution Engineer - EUC Escalation role at QuantiumSenior IT Solution Engineer - EUC Escalation2 days ago Be among the first 25 applicantsJoin to apply for the Senior IT Solution Engineer - EUC Escalation role at QuantiumWho is Quantium?Quantium...

  • Senior IT Solution Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Quantium Full time $90,000 - $120,000 per year

    Job Type: Permanent - Full TimeLocation: SydneyJob Category: IT Service DeskWho is Quantium?Quantium is a global leader in data science and artificial intelligence, at the forefront of the AI revolution transforming business worldwide. Since 2002, we have grown into an international team of over 1,200 AI and data specialists across 14 locations, delivering...

  • It Support Technician

    1 week ago

    Sydney, New South Wales, Australia Orchal Ltd Full time

    **EUC L1,L2,L3** Support Technicians are needed.**Job Type**: Freelance**Salary**: $30.00 per hourExpected hours: 4 per weekAbility to commute/relocate:- Sydney NSW: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

  • End User Computing

    1 week ago

    Sydney, New South Wales, Australia Kaplan Full time

    **Max term contract located in Sydney, Melbourne or Brisbane**:- **Hybrid working arrangements - 2 days in the office and 3 days WFH****26 days' annual leave, including one for your birthday and other great benefits****Role**:We are looking for a proactive and technically skilled **End User Computing (EUC) Specialist** to join our collaborative IT team....

  • Data Analyst

    1 week ago

    Sydney, New South Wales, Australia Careers At Eucalyptus Full time

    **Eucalyptus **(or 'Euc' for short) is a healthcare technology organisation on a mission to deliver high touch, high quality care to millions of patients.Eucalyptus is a house of consumer healthcare brands built off of a core shared technology and services layer. We have 4 healthcare brands that form the connective tissue between telehealth consults with...

  • Senior Desktop Delivery Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeExperience Full time $115,000 - $155,000

    **EUC Team Lead Opportunity**Our global IT team in Sydney has a 12 month fixed term contract available for an experienced EUC Team Lead. The team is responsible for the desktop experience ensuring the desktop build meets the users needs and is kept secure, up to date and performant.Key Responsibilities:Manage a team of up to 6 technical resources including...