Operations Supervisor

About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
To learn more about our story, visit
Why TGE
We care about our customers, our people, and our planet.
We are always innovating and improving our services.
We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards.
Upskilling, training, mentoring and more to support your career development journey.
Fun and practical employee perks and discounts
Purchased leave and novated lease options
Onsite amenities, parking, café, breakout rooms, showers, change rooms, etc.
Inclusive parental leave policy that supports all parents & carers.
Peer recognition awards when you go above and beyond.
About the role
Team Global Express is seeking an AM Supervisor to join our Road Express division in Mackay
This is a Full Time Permanent Position, Monday to Friday 6am to 2.30pm
Compile loads to ensure most efficient use of drivers and equipment
Organise vehicles to cover all orders and requests
Ensure that all vehicles comply with customer and freight requirements
Internal and external customer liaison and advice
Preparation of loading/unloading documentation including manifests and compliance documentation
Preparation and analysis of external contractors run sheets and delivery advices for the purpose of performance management
Response and management of incidents relating to driver operations.
This may include initial incident reports and subsequent investigation
Supervision of drivers to monitor and enforce general compliance with State and Federal Laws.
Prepare and manage repairs and maintenance for company equipment
Participate in and contribute to operational toolbox meetings and OHS meetings
Provide prompt and effective response to all customer enquiries and concerns
Facilitate timely and accurate reports as required
Professional communication to key stakeholders including both written and oral means
What you'll bring
The ability to work independently and as part of a team
The ability to direct and guide staff credibly
Ability to identify and remedy operational inefficiencies and service problems
Intimate knowledge of multi-purpose fleet including, prime movers, body trucks and specialist equipment
Understanding of and the ability to apply geographical knowledge to operations in order to effectively allocate and direct drivers
Transport background preferrable but not mandatory, including a working knowledge and solid understanding of relevant policies and legislation including
An inclusive workplace, works for everyone
We celebrate difference.
We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.
As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview.
The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 in Australia.
Additional Information
We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.
As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
It's never been a more exciting time to join our team as we take the next step in our journey.
To find out more about us, visit
To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.