Enterprise Senior Commercial Solutions Engineer

Enterprise Senior Commercial Solutions Engineer Sydney, AUFor over 20 years, Smartsheet has helped people and teams achieve–well, anything.
From seamless work management to smart, scalable solutions, we've always worked with flow.
We're building tools that empower teams to automate the manual, uncover insights, and scale smarter.
But more than that, we're creating space– space to think big, take action, and unlock the kind of work that truly matters.
Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.Smartsheet is looking for an Enterprise Senior Solutions Engineer who has a passion for solving complex challenges.
In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations.
You will be a force multiplier within the Solutions Engineering organisation that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.This role is part of the Go-To-Market team reporting into the Director, Solutions Engineering APJ based in Sydney, Australia.You Will:Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customersLead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offeringsConduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategyEstablish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growthProactively grow and maintain deep knowledge for all Smartsheet products, services, and competitorsActively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiativesLeverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team membersPartner with SE and Product teams to represent the voice of the customer and inform product roadmapsConsult and collaborate on strategic programs within the Solutions Engineering departmentStay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expertPeriodically travel to customer sites and industry events as a technical subject matter expertYou Have:8+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industryCritical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problemsPrevious experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIMStrong technical skills and comfort working in ambiguous and high-pressure situationsExperience taking a consultative approach to problem solving and positioning solutionsExcellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiencesDemonstrated experience playing an ownership role in working cross-functionally to support a customer journeyRelentless curiosity and a commitment to excellenceGet to Know Us:At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact.
You'll have the freedom to explore, push boundaries, and grow beyond your role.
We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully.
When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work.
Let's build what's next, together.Equal Opportunity Employer:Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees.
It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.Create a Job AlertInterested in building your career at Smartsheet?
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