Product Analyst, Channels

1 week ago

Sydney, New South Wales, Australia Equifax Full time

**What you'll do**

Join our Product Channels team where you'll support digital platforms and the global transformation of how we interact with our customers.

As a Product Analyst, you will be responsible for performing business and product analysis across the full spectrum of an assigned programme, from inception/business case and problem identification to detailed tech requirements and handover to support teams.

You'll be essential to enabling a great customer and employee experience. The position responsibilities include stakeholder identification and management, scope definition, requirement elicitation, documentation and management, user story creation, data analysis, process mapping, production of guides, UAT management, supporting delivery teams and go to market activities.

**What experience you need**
- 4+ years of product or business analysis experience in an enterprise environment, identifying and engaging relevant internal and external stakeholders and estimating BA effort
- Experience supporting sales, product, technology or consulting teams in framing the analysis of business problems and solution design (current and future state, risks and change strategy, etc)
- Exceptional facilitation skills including experience facilitating online workshops and large groups of all levels of an organisation
- Requirements elicitation, management and analysis
- Manage and demonstrate ownership of story refinement sessions and backlog updates.
- Perform analysis activities required to support go to market activities and operational readiness (customer usage analysis, process and procedure documentation, training support, etc)

**What could set you apart**
- Financial Services, Technology or Data industry experience would be highly regarded
- Experience working for a large global organisation with stakeholders across different geographies and timezones
- Experience performing data analysis on large data sets
- Exposure to or experience in design thinking principles/service design

  • Product Analyst

    1 week ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Great opportunity within our Qantas Technology Services Team- Challenge yourself with an opportunity to innovate and drive change through technology- Permanent, full time role - working at our Mascot CampusAt Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we're strong...

  • Business Analyst, Digital Channels

    1 week ago

    Sydney, New South Wales, Australia Cke Restaurants Full time

    Passionate about optimizing digital experiences?Join Scape and play a pivotal role in analyzing, improving, and innovating our digital channels like website, resident portal, and agent portal.WHO WE ARE?Scape's vision is to be the Earth's best living company.We are a leading provider of student accommodation in Australia, currently providing a home to 20,000...

  • Product Analyst

    1 week ago

    Sydney, New South Wales, Australia Talent Insights Group Full time

    Newly formed squad within leading Retail client working on SQL and BigQuery- Work in collaboration with Data Science and ML Team- Initial 6 month contract, very likely to extend / move permanentProduct Insights Analyst ( SQL / BigQuery )Retail ClientSurry Hills / RemoteInitial 6 Month ContractA Product Insights Analyst (SQL / BigQuery) is required to join an...

  • Product Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Hays Full time $100,000 - $143,000 per year

    Product Analyst with Payment experienceYour new companyOur client is a fintech giant. Seeking a motivated Product Analyst with a blend of Business Analyst and Product expertise to join the team.Your new roleThis role will be central to supporting the migration to a new platform, driving improvements in processes, and ensuring seamless client migration. You...

  • Product Analyst

    1 week ago

    Sydney, New South Wales, Australia Iress Full time

    Join to apply for the Product Analyst role at IressJoin to apply for the Product Analyst role at IressGet AI-powered advice on this job and more exclusive features.See yourself being part of a large, transformational change? This could be the role for youAt Iress, we make things happenWe believe technology should help people perform better every day. Since...

  • Digital Channel Optimization Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCareer Full time

    Business Analyst, Digital ChannelsOurs is an opportunity to play a pivotal role in analyzing and improving digital channels like website, resident portal, and agent portal.The Role:We are seeking a highly motivated Business Analyst to analyze user behavior, identify improvement opportunities, and collaborate with cross-functional teams to implement solutions...

  • Product And Planning Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Role : Product and Planning Analyst Duration : 24 months Location : Zetland (hybrid)Please note that due to the maximum term contract nature of this role, successful applicants will be engaged via a Volkswagen Group Australia (VGA) approved agency partner and not via VGA directly.Otherwise you will be working onsite / hybrid at VGA as per typical working...

  • Golden Opportunity For Channel Helpline

    1 week ago

    Sydney, New South Wales, Australia Delivery Centric Technologies Full time

    **Role: Channel helpline consultant****Experience: 6-5 Years****Perforce looking for PR and Citizens and 485 Graduate Visa****Skills Set**:- Proven experience as a service desk analyst or other customer support role, preferably in an enterprise level environment- Ability to work efficiently under pressure in an ever evolving environment with a large spectrum...

  • Product Analyst

    1 week ago

    Sydney, New South Wales, Australia Iress Full time

    See yourself being part of a large, transformational change?This could be the role for youAt Iress, we make things happen We believe technology should help people perform better every day.Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level.More than 10,000 businesses and 500,000 people use...

  • Product and Planning Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Volkswagen Group Australia Full time $90,000 - $120,000 per year

    Role:Product and Planning AnalystDuration:24 monthsLocation:Zetland (hybrid)Please note that due to the maximum term contract nature of this role, successful applicants will be engaged via a Volkswagen Group Australia (VGA) approved agency partner and not via VGA directly. Otherwise you will be working onsite/ hybrid at VGA as per typical working...