Work Allocator

3 days ago

Melbourne, Victoria, Australia Service Stream Full time

Primary Location

VIC - Melbourne - 655 Collins St
- Job Description Summary

Exciting opportunity to join our Advanced Metering team as a Work Allocator
- About the Role

Service Stream's Energy and Water division are currently seeking a Work Allocator to join our Advanced Metering team.

Location: Collins St, Melbourne. (Flexible work arrangements available)

Key Responsibilities
- Coordinate and drive field staff to ensure all work orders are handled end-to-end and within regulatory time frames
- Facilitate and manage all aspects of workforce scheduling, planning and allocation using Excel and other relevant systems
- Outbound calls to customers and other parties on a daily basis
- Identify and consolidate data from the client in order to plan and allocate work orders
- Maintain field resource leave requests to ensure adequate resourcing
- Working efficiently with Service Stream and client systems and databases
- Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
- Undertake and complete any other duties as requested by Team Leader / Manager
- Strong focus on servicing the client's expectations

Skills and Experience
- Minimum 12 months experience in work order management & scheduling
- Knowledge of the electricity industry in Australia preferred.
- Professional and confident speaking with customers and client
- Basic to medium competency level using MS Office suite: Excel, Outlook (Excel knowledge essential)
- Excellent organisational and administration skills
- High level attention to detail

About Us
- Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities._
- Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._
- Department

Workforce Planning

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