Disability In-Work Support Consultant

7 days ago

Gold Coast, Queensland, Australia Help Entreprises Full time

Job Type
- Permanent
- Location
- Multiple roles available accross Brisbane & Gold Coast
- Description

**About the Role**
We are seeking an administration & relationship professional to take on the role of Help2Support Advisor. In this full time, permanent role, you will support HELP clients across the Inner Somerset (Inner North) region by providing tailored employment related services to assist them to achieve their employment goals. As a Help2Support Advisor, you will monitor placements and outcome claims for the region, as well as maintain employer, jobseeker and site relationships through post placement support activities and claims advice. A company vehicle with fuel and tolls included will come with the role. Your key responsibilities are
- Post Placement Support for both employers and jobseekers
- Track, monitor and increase jobseeker retention and outcomes
- Ensure that sufficient and compliant documentary evidence is gathered to substantiate delivery of service
- Ensure claims throughout your region are processed at the correct intervals
- Actively engage in employer and/or jobseeker contact and record all notes in accordance with contract compliance requirements
- Promote Help services to employers, seeking additional &/ or ongoing vacancies from them

**About You**
To be successful in this role, you will have:

- Current or previous Employment Services experience is desirable but not essential, we can also train someone seeking to join the industry
- Highly developed interpersonal and communication skills
- Ability to establish strong working relationships with jobseekers and employers
- Problem solving and conflict resolution
- Strong administration and compliance capabilities with a high attention to detail
- Demonstrated ability working towards targets and KPIs
- Valid unrestricted Drivers Licence. Travel is essential to this role - a company vehicle is offerred as part of the package
- COVID 19 Vaccinations

**Benefits and Perks**
We offer exceptional employee benefits, which include
- Competitive remuneration (with salary sacrifice options up to $15,900 tax free plus additional meal and entertainment expenses)
- Comprehensive onboarding and induction on paid time
- Strong and supportive leadership team
- Career progression and learning and development opportunities
- Health & Wellness Benefits - Employee Assistance Program, Free flu vaccinations
- Employee Benefits - Service Awards, Employee Discount Platform
- Verification of work rights
- Obtain a valid Blue and NDIS Worker Screening Clearance
- Professional Reference Checks
- A national criminal history check
- Main Skills
- Industry
- Position

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