Patient Support Services

3 days ago

Adelaide, South Australia Downer Group Full time

**About the Role**:
Downer is a leading provider of integrated facilities services across Australia and New Zealand. We are currently seeking reliable and compassionate Patient Support Services Assistants to support the clinical teams at the Royal Adelaide Hospital.

This role involves flexible, patient-focused support including patient transport, meal delivery, housekeeping, and equipment management.

We currently have multiple full time and part time opportunities available.

**Key Responsibilities**:

- Assist with the safe movement and transport of patients using beds, wheelchairs, and trolleys, including conducting safety equipment checks.
- Deliver patient meal services and ensure food hygiene compliance in storage areas.
- Maintain cleanliness and tidiness of clinical and inpatient areas, including managing linen, waste, and consumables.
- Support clinical teams by preparing and cleaning patient areas between transfers and assisting with equipment cleaning and movement.
- Communicate and coordinate service requests efficiently using handheld devices and liaise with clinical and support staff.

**About you**:

- Previous healthcare or Patient Support Services experience is desirable but not essential.
- Competent English reading and writing skills for safe and accurate task completion.
- Positive, flexible approach to work and willingness to adapt to changing priorities.
- Strong teamwork and communication skills with a compassionate attitude towards patients and families.
- Well-presented, reliable, safety-conscious, and committed to continuous improvement and quality service delivery.

**Why work for us?**

Working for the Downer Group, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:

- Opportunities for training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Highly competitive employee exclusive discounts and benefits scheme.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

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