Patient Support Services

Support patient care in our tech suites (Operating Theatres) through equipment handling, cleaning, and safe patient movement at Royal Adelaide Hospital.

About the role:

Downer is seeking motivated and compassionate Patient Support Services Assistant (PSSA) to join our Technical Suites team at the Royal Adelaide Hospital. As part of our PSSA team you'll help deliver seamless, high-quality service to patients, clinical staff, and hospital visitors in one of South Australia's most advanced hospital environments.

We have multiple full-time opportunities; you must be available and have full time working rights within Australia to work Monday - Friday 11:00am - 19:06.

Key Responsibilities:

• Assist with the safe movement and repositioning of patients, equipment, and beds within the hospital's technical suites.
• Support the transport of case carts, surgical instruments, and clinical supplies to and from designated areas, ensuring adherence to sterile protocols.
• Perform housekeeping duties, including linen management, waste removal, and spot cleaning of clinical spaces.
• Maintain cleanliness of patient and medical equipment in compliance with infection control guidelines.
• Communicate effectively and professionally with patients, clinicians, and support teams to support integrated service delivery.

About you:

• Previous experience in a healthcare or hospital environment is desirable, though not essential.
• A Certificate III in Health Services Assistance or Health Support Services (or equivalent) is preferred but not mandatory.
• Demonstrated ability to work well in a team, show initiative, and remain calm under pressure in fast-paced clinical environments.
• Strong interpersonal and communication skills, with a focus on empathy, respect, and confidentiality.
• Physically capable of performing manual tasks and committed to following Zero Harm safety protocols.

About us:

Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.

Our Facilities & Asset Services business provides end-to-end facilities management and asset lifecycle support services for Australia's critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and whole of life costs of their assets and facilities.

Downer acts as the facility manager at The Royal Adelaide Hospital (RAH). The RAH is the largest, busiest and most technologically advanced hospital in Australia with 800 single in-patient rooms, including 100 same-day beds and 80,000 same-day and overnight patient admissions per year.

Why work for us?

Working for the Downer Group, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:

• Opportunities for training and development to support your career.
• Internal career opportunities across the Downer Group business.
• Highly competitive employee exclusive discounts and benefits scheme.
• An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

Please note: As a pre-requisite for this role, successful candidates will be required to undertake a pre-employment medical, as well as provide an up-to-date National Police Clearance and Immunisation history.

As an employer who acknowledges and embraces the importance of our people's diverse experiences, talents and cultures, we encourage applications from people from all ages and backgrounds, including Indigenous Australians, to apply.

If you are passionate about what you do and motivated to succeed, apply now