Commercial Facilities Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
This is a full-time onsite position working in the client's Melbourne head office.

As the Commercial Facilities Manager, you'll be responsible for the delivery of customer and property services.

**An Overview of the role**:

- Responsible for the delivery of customer and property services to a client's commercial portfolio
- Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works
- Managing operational and FM requirements for both the opening and closure of sites across their portfolio
- Ensure compliance with regulations / requirements of client contract and all facilities procedures
- Proactively manage vendors to ensure contractual objectives are met and risk is minimised
- Incident management and emergency works oversight
- Contribute to the effective and efficient operation of the portfolio and share continuous improvement initiatives
- Actively encourage an environment that supports teamwork, co-operation and performance excellence

**Sounds like you? This is what we are looking for**:

- Proven experience working in corporate real estate/facilities, qualifications are desirable but not mandatory
- Facilities Management experience in a commercial setting is highly desirable
- Experience with Office Relocations, Defects Management and Contract Amendments and Management would be highly desirable.
- Understanding of commercial critical environment management requirements
- Vendor management experience for specialised services
- Confident communicator with stakeholder engagement skills
- An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement

**What you can expect from us**:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed togethe