Manager, Quality Assurance Unit

2 days ago


Brisbane, Queensland, Australia Queensland Curriculum And Assessment Authority Full time

The QCAA is a statutory body of the Queensland Government established under the Education (Queensland Curriculum and Assessment Authority) Act 2014. In collaboration with a broad range of stakeholders and partner agencies, the QCAA plays a critical role in the design and delivery of education in Queensland.
The Quality Assurance Unit is part of the QCAA's Curriculum Services Division. The Quality Assurance Unit is responsible for activities that contribute to the quality assurance of senior assessment, including endorsement, confirmation, and Applied syllabus quality assurance processes. The Unit also supports schools by providing advice on the Queensland Certificate of Education (QCE).
This position reports to the Director, Senior Assessment and Certification Support Branch. Eight (8) positions report directly to this role.
Main responsibilities

**In this role you will**:

- Lead the Quality Assurance Unit to provide high quality assistance and support to all Queensland's senior curriculum, assessment and certification system.
- Guide the Principal Project Officers' leadership of operational teams responsible for trial initiatives and professional development and training to support state-wide comparability of standards of learning and assessment through a system of moderation.
- Provide expert advice emerging issues in the senior phase of schooling including issues pertaining to emerging digital technology and artificial intelligence.
- Provide expert advice to senior leaders about the interpretation and implementation of the strategic priorities, policies and procedures involving assessment and quality assurance.
- Oversee training logistics, resource development and budget expenditure for state-wide quality assurance activities.
- Develop principles, guidelines and procedures for the professional development and training associated with quality assurance activities.
- Lead the development and maintenance of documentation that guides and directs schools in the interpretation of the QCE & QCIA policy and procedures handbook for assessment and quality assurance of school-based assessment.
- Manage the workloads of teams to efficiently identify and prioritise schools 'at risk' of not meeting quality assurance requirements.
- Maintain currency with state, national and international developments in assessment and quality assurance to provide leadership to the Quality Assurance Unit and authoritative advice to schools.
- Undertake specific tasks as required to assist the QCAA in achieving its business outcomes, including using data to inform decisions.

What we are looking for
Vision
- Thinks critically and acts on the broader purpose of the system. Views situations through a range of perspectives, analysing multiple sources of information to recognise the broader implications of issues. (Leads Strategically)
- Makes considered, ethical and courageous decisions based on insight into the broader context. Identifies the underlying cause of issues through considered analysis and integration of various pieces of data and insight. (Makes insightful decisions)

Results
- Builds and sustains relationships to enable the collaborative delivery of customer-focused outcomes. Strengthens partnerships by providing proactive advice and supports others to share relevant information in a tactful and articulate manner. (Builds enduring relationships)
- Demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency. Works collaboratively to develop clear and shared objectives that inspire collective ownership for delivery of quality outcomes. (Drives accountability and outcomes)

Accountability
- Maintains a high standard of practice through governance and risk management proactively facilitates collaboration to develop contingency plans in response to identified risks. Works closely with partners to analyse trends and forecast long-term risks to program outcomes. (Demonstrates sound governance)This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Buscojobs Full time

    Job Description About the Opportunity Located within the Provost portfolio, the newly established Online Strategy Unit will drive the creation and implementation of a transformative vision for online education programming through strategic leadership and oversight of the growth and expansion of the University's online learning programs.Building on Griffith's...


  • Brisbane, Queensland, Australia Buscojobs Full time

    Job DescriptionAbout the OpportunityLocated within the Provost portfolio, the newly established Online Strategy Unit will drive the creation and implementation of a transformative vision for online education programming through strategic leadership and oversight of the growth and expansion of the University's online learning programs.Building on Griffith's...


  • Brisbane, Queensland, Australia beBeeQuality Full time $113,713 - $149,670

    Job Opportunity: Quality Assurance Specialist We are seeking a detail-oriented and professional Quality Assurance Specialist to lead quality management and support across our portfolio of on-demand programs and courses. The primary point of contact for quality and compliance will play a key role in maintaining and enhancing the integrity of our learning...


  • Brisbane, Queensland, Australia beBeeQuality Full time $76,143 - $105,446

    Quality Assurance ProfessionalThis role is pivotal in driving high standards and improving service delivery. As a Quality Assurance Officer, you will be responsible for enhancing client experience and operational effectiveness by monitoring and assessing client interactions, providing procedural advice, and identifying opportunities for continuous...


  • Brisbane, Queensland, Australia beBeeQuality Full time $113,000 - $149,670

    OverviewThe Griffith University Online Strategy Unit is seeking a detail-oriented and professional Quality Assurance Manager to lead quality management and support across its portfolio of on-demand programs and courses.This pivotal role involves developing and executing a comprehensive quality assurance strategy, ensuring high standards are met throughout...


  • Brisbane, Queensland, Australia beBeeCompliance Full time $90,337 - $110,610

    Job DescriptionThe role of Quality Assurance Officer at Policelink involves monitoring and assessing client interactions to enhance client experience and operational effectiveness. As a key member of the team, you will play a pivotal role in driving high standards and improving service delivery.Key AccountabilitiesDeliver high-quality services to...


  • Brisbane, Queensland, Australia beBeeQualityAssurance Full time

    Quality Assurance Officer">We are seeking a Quality Assurance Specialist to join our team, responsible for ensuring the delivery of high-quality services and compliance with policies and procedures. As a key member of our operational team, you will play a critical role in monitoring and assessing client interactions, delivering procedural advice, and...


  • Brisbane, Queensland, Australia Mitchell's Quality Foods Full time $90,000 - $120,000 per year

    Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...


  • Brisbane, Queensland, Australia beBeeQuality Full time $90,000 - $105,000

    Job Opportunity: Quality Assurance Specialist">"> ">Assist in delivering quality services to stakeholders by providing procedural advice, ensuring effective quality assurance practices and compliance with policies and procedures.">">We are seeking a skilled Quality Assurance Specialist to join our team. As a key member of our operational team, you will play...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Join to apply for the Quality Assurance Officer role at Queensland Police Service Are you passionate about improving service delivery and driving high standards? As a Quality Assurance Officer at Policelink, you'll play a key role in enhancing client experience and operational effectiveness. This dynamic position focuses on monitoring and assessing client...