Clinic Reception

5 days ago

Perth, Western Australia Mineral Resources Full time

Osborne Park, WA, Australia, 6017- Full TimeThis is a modal window.

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MinRes is a top 50 ASX mining services company with a strong pipeline of projects that will drive unprecedented growth over the next five years. Our people are the foundation of our success, and we offer attractive salaries and benefits, opportunities for career advancement and world-class workspaces designed for employee wellbeing - to ensure our people get their best life

**About the role**

Your responsibilities will include efficiently scheduling employee appointments, managing clinical diaries, coordinating work schedules, following up results, and maintaining accurate patient records to ensure best customer experience for our people. This will include but not be limited to:

- Understand health and safety regulations, knowledge of medical terminology and maintains strict confidentiality and privacy of medical information in accordance with organizational policies and legal obligations.
- Proactively following up with healthcare providers and laboratories to obtain test results and medical reports.
- Collaborating with the recruitment team to prioritise urgent medical assessments.
- Maintaining accurate records of medical appointments and results.
- Actively communicating with clinic staff and healthcare providers to ensure the timely return of medical reports and certifications.
- Taking a proactive approach to address any scheduling conflicts or challenges that may arise and finding suitable solutions.
- Collaborating with the healthcare team to ensure a streamlined and patient-centric approach to care delivery.
- Liaise with clinic staff and Practice Manager to identify areas for operational improvement and implementing proactive solutions.
- Perform front desk duties such as answering telephone inquiries and relaying calls to the right person and assisting medical centre staff complete administration based duties including filing, scanning and organising records.
- Greeting and checking in patients upon arrival, ensuring a warm and welcoming atmosphere.

**We're looking for**:

- Certificate IV in Business Administration/Certificate IV in OHS/Health Care Administration/equivalent
- Completion of Year 12 studies essential
- A detailed multi-tasker
- Proficient with digital health systems
- Strong knowledge in Microsoft Office Suite, with intermediate Excel skills required
- Extensive knowledge of clinical governance, safety and quality requirements
- Able to complete administrative tasks accurately, and in a timely manner
- Excellent verbal and written communication skills
- Minimum 3 years in a similar role with provision of administrative support.
- Experience and ability to manage medium sized projects and understand health challenges.
- Experience and ability to oversee clinical delivery of services.
- A service-oriented and positive mindset with a passion for people, health and wellbeing

We look after our people because they're the ones looking after our business. That means a range of additional benefits for choosing MinRes including:

- Great Employee Share plans - MyShare
- Employee discounts and offers
- Physical and mental health programs
- World class office including on site gym, café and restaurant
- Free parking

Ready for your next challenge? Make a fresh start with MinRes.

Mineral Resources Limited is a proud Equal Opportunity Employer, and we encourage applicants from diverse backgrounds to apply.

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