Associate Director, Enterprise Clients
4 days ago
Company Description
At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what's right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.
With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.
Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.
**Job Description**:
Our Occupier Services business facilitates the real estate needs of large national and multinational occupiers. Join our team as an Associate Director with a focus on Enterprise Clients.
In this key role, you will create, deliver, and enable best in class experiences and platforms for our clients and our people. You will be recognised as a valued partner, delivering innovative solutions, superior relationship management, and ensure client and Colliers teams have access to the necessary resources to exceed account objectives and strategic priorities.
Key responsibilities in this role will include:
- Identify, assess, recommend, and implement new operational systems and processes designed to enhance client experience, productivity, and operational efficiency; and
- Develop and maintain client relationships, working alongside key stakeholders to win new business and grow market share by offering compelling client solutions and brand attractiveness.
- Assist in implementing the vision and strategy of designated account plans and ensure exceptional delivery
- Identify, assess, and determine relevant software solutions and IT developments to drive operational efficiencies
- Assist in responding to RFP's, including but not limited to submission strategy, operational guidance, pricing, and resourcing
- Monitor competitors' businesses for business planning and opportunities and introduce innovative and best practice concepts to maintain and develop a competitive position
**Qualifications**:
The skills and experience you will bring to this role include:
- Experience in corporate real estate, with a thorough understanding of commercial leasing practices, lease administration, systems, policies, and procedures
- Proven experience in managing Portfolio teams and client relationship management
- Experience in the operation of lease administration and lease accounting software, with the ability to adapt to various systems
- Minimum 7 years' experience in corporate client portfolio management
- A tertiary qualification in a field related to commercial property
Additional Information
We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It's our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what's right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.
Experts join experts, and we welcome you to join us as we lead the industry into the future.
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