Taxi Dispatch Operator

1 week ago

Sydney, New South Wales, Australia Des'S Group Full time

Join our friendly team that contributes towards providing a valuable service to your community Opportunity to join a successful family owned business Work with a passionate and forward-thinking teamBenefit from full training and supportThis is a great opportunity for a motivated and customer service orientated person to become a vital part of a growing team within a family owned business.
Deliver a level of service that exceeds our customers expectations and ensure customers receive professional and efficient service.
Des's Group is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive team.
The right person will take advantage of the in house training and gain skills and experience.
Our aim is to make starting work easy and enjoyable Reporting directly to the Call Centre Manager this position will have the responsibilities for the following: Provide a professional level of service in-line with company policies and proceduresDeliver a level of service that exceeds our customers expectationsEnsure smart working practices are followed to contribute to ensuring and maintaining a smooth running of the daily operations of the companyPromote and portray a positive image for the CompanyIdentify, seek and follow up lead opportunitiesTo be helpful, polite knowledgeable and resourcefulProvide and maintain a safe workplace in accordance with WHS policies and proceduresTo be successful in this role you will have the following skills and attributes: Demonstrates well-developed personal communication skillsHave high level of customer service skillsHave good record keeping skillsHave the ability to listen and communicate wellDemonstrates an ability to remain calm under pressureHave a good, sound working knowledge of the local town/city, streets, areas and activitiesHave good keyboard skills and computer knowledgeBe proficient in MS Office This is your opportunity to make your mark on the continued success of Des's Group
In return you will be part of a family owned business, who is dedicated to developing their people.
The role of a Taxi Dispatch Operator is a rewarding and responsible position within a growing dynamic company.
Please be sure to include a covering letter addressing the key criteria set out in the Job Description included to the right of the Job Details shown here as the first page of your resume.
This is an excellent opportunity.
If you are friendly, reliable, motivated and customer service orientated who is well presented and flexible towards working hours, then we would like to hear from you
Apply Now

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