Taxi Customer Service Representative

4 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $75,000

Are you looking for a challenging and rewarding career in customer service?

Job Overview:

We are seeking a skilled and professional Taxi Dispatch Operator to join our team.

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.

Key Responsibilities:
  • Provide top-notch service to customers via phone, email, or in-person
  • Ensure timely and efficient dispatch of taxis to meet customer needs
  • Maintain accurate records of customer interactions and dispatch activities
  • Identify and follow up on lead opportunities to grow the business
  • Contribute to a positive and supportive team environment

To succeed in this role, you will need strong communication and interpersonal skills, a high level of customer service skills, and the ability to remain calm under pressure.

This is a fantastic chance to make a real difference in people's lives and be part of a dynamic and growing team.

Requirements:
  • Excellent communication and interpersonal skills
  • High level of customer service skills
  • Good record-keeping skills
  • Ability to listen and communicate effectively
  • Remain calm under pressure
  • Good knowledge of local streets, areas, and activities
  • Proficient in MS Office

In return, you will be part of a dedicated team that is passionate about delivering exceptional customer service and making a positive impact in the community.

This is an excellent opportunity for those who are friendly, reliable, motivated, and customer service orientated, with a strong presentation and flexibility towards working hours.

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