Supply Chain Operations Coordinator

**Supply Chain Operations Coordinator**:
**About Sleeping Duck**:
Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house.

Ground-breaking, engineer led, in-house product design. Real sleep science. Transparency. Honesty. Value. And a commitment to passionate, exemplary customer connection, service and support. We are a multi award winning product company that is reinventing the way Australian's improve their sleep quality through better and more accessible high quality bedroom products.

Our team is exceptionally driven. We are led closely by our experienced founders and foster a strong inclusive culture. We are unified in our vision for reinventing the sleep product space to make better sleep accessible for everyone, no matter who you are. It is an exciting place to work because everyone at Sleeping Duck wants to do exceptional things.

We do almost everything in house which gives us a rare sense of unity of purpose in our vision to make better products and experiences for our customers. Our 60+ person team is very passionate, and includes Product Development, Story and Marketing, Supply Chain, Customer Experience and Technology.

We are growing rapidly with significant expansion plans taking place over the next two years - making it a very exciting time for a new Supply Chain Operations Coordinator to join the team and be part of this journey.

We're on a mission to develop a world-class Supply Chain, bringing together a unique team with vast experience to design the best manufacturing processes and an incredible customer experience from how the stock is packaged to how it is delivered to the customer's door.

The Sleeping Duck ethos applies here; quality over quantity. We're innovating, designing and manufacturing bespoke furniture at a high volume, not just sticking a label on someone else's work. Our goal is to continue to take the average sleep product and put the Sleeping Duck spin on it.

**What's the role all about?**

This role will be the conduit between our product suppliers and the warehouse and ensures the accurate and timely administration of the entire Supply Chain from purchasing raw materials to receiving completed products into our warehouses nationally.

The Supply Chain Operations Coordinator role is integral in creating continual improvements in the Supply Chain team. The role exists to support Supply Chain coordination, while enhancing our systems and processes and driving positive change.

Key Responsibilities
- Effectively manage the administration and coordination of the Supply Chain function
- Manage inbound freight into the USA including:

- Customs documentation
- Tariffs
- Export flows
- Delivery network upgrades
- Manage inventory levels across all USA warehouses
- Assist with demand planning for the USA market. Provide backup support for both USA and Australian supply planning.
- Undertake and review procurement activities.
- Effective supply and demand planning including management of planning tools.
- Manage the end-to-end process of International Freight; liaising with suppliers, holding them accountable to timelines, shipping processes and documentation, updating the business on any potential delays or changes that may arise.

**People who we'd love to work with**:

- 5 years experience working in a supply chain environment. Will consider less depending on knowledge and capability.
- Strong written and verbal communication skills, preferably in English and Mandarin (most of our suppliers are China based).
- Experience with managing the end-to-end process of International Freight.
- High level skills in Excel / Google Sheets.
- High level understanding of freight forwarding.
- Experience in account and invoice auditing.
- Experience in demand and supply planning.
- Strong problem solving and analytical skills.
- Ability to extract data and forward plan procurement activities.
- Ability to manage multiple priorities without compromising attention to detail.
- Comfortable dealing with ambiguity at times and able to shift focus quickly when priorities change.
- Enthusiastic and passionate - we love what we do and would want a team player who loves what they do.
- An opportunity to be part of our evolving story and join an innovative and fast growing Melbourne born startup
- The team is really passionate about what they do, they have an open-minded, forward-thinking and inclusive culture
- Amazing employee benefits, wellness days, events, learning and development budget and generous leave entitlements
- To really live the SD life we will gift you a mattress to take home after your successful 6 months probation with generous discounts for family and friends