Online Sales Consultant

2 weeks ago

Sydney, New South Wales, Australia James Lane | Sleeping Giant Full time

_**COME JOIN OUR JAMES LANE | SLEEPING GIANT's ONLINE STORE TEAM**_
- _**Grow your career with James Lane | Sleeping Giant**_
- _**Weekend casual role available with our Online Store based in Alexandria**_
- _**2 days a week (Saturday and Sunday), with possibility of extra days during busy trade periods**_

**About us**

**James Lane | Sleeping Giant** are **Australian family-owned business** with over 40 years experience and take pride in creating timeless, elegant pieces, turning houses into homes with beautiful interiors.

We want you to be part of our journey, so come grow with us and be part of our **Online and Store teams**.

**About the role**

As a **Customer Care **, you will be working alongside the customer service and store teams, driving a superior customer experience.

**Your day to day duties will include**:

- Booking Deliveries with our 3rd party partners through our logistics portal
- Confirm all orders and stock availability and ensure stock levels are correct over multiple warehouse locations
- Keep online customers up to date with the progress of this orders. Due to many orders having up to a 6 week lead time, this is an essential part of the role.
- Click and collect management in store
- Picking and packing any homewares orders from one of our store
- Being the link between the online and offline team within the business and ensure there is a strong line of communication
- Work closely with the head of online to ensure a superior customer experience

**Skills and experience**

To do this we will need you to:

- Balance customer demand and multi-tasking in a fast-paced online and in-store environment
- Work as part of a high performing team, driving for performance excellence
- Communicate with colleagues across all levels of the organisation, influencing to find the best customer outcome
- Proactively identify opportunities to innovate and improve the employee experience, customer experience and operational excellence
- Provide thoughtful and insightful feedback to improve our products and service
- Have the ability to work autonomously in a fast-paced environment

**What we offer**
- Up to 2.5% sales commission, that directly rewards your performance - the more you sell, the more you earn
- Excellent support and training.
- 40% staff discount across both brands

**Manual handling of up to 20kg is also required.**

We are seeking someone who is optimistic and resilient to change, someone who can engage and work well as part of a team.
- Our company is about our people, so integrity, team work and recognition are at the heart of how we work._

**Job Types**: Permanent, Casual

**Salary**: $30.91 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift
- Every weekend
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Alexandria, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable and able to lift up to 20kg?
- Which of the following statements best describes your right to work in Australia: 1. I have a temporary visa with restrictions on work hours (e.g. student visa, retirement visa); 2. I'm an Australian or NZ citizen; 3. I have a holiday temporary work visa; 4. I am on a visa with no restrictions on work hours
- Are you available to work weekends?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Online Sales Consultant

    2 days ago

    Sydney, New South Wales, Australia Cars24 Full time $60,000 - $120,000 per year

    Online Sales Consultant – CARS24 (Full-Time)Premier dealership-based role | Competitive Base + Uncapped Comms | OTE $90K–$100K+ | 100% Inbound Warm LeadsCARS24 is Australia's largest online used car dealership and part of a $3.3B global unicorn. We're reinventing the way Australians buy cars — making the process simple, digital, and customer-first.With...

  • Online Sales Consultant

    18 minutes ago

    Sydney, New South Wales, Australia CARS24 Australia Full time $90,000 - $100,000 per year

    Online Sales Consultant - CARS24 (Full-Time)Premier dealership-based role | Competitive Base + Uncapped Comms | OTE $90K-$100K+ | 100% Inbound Warm LeadsCARS24 is Australia's largest online used car dealership and part of a $3.3B global unicorn. We're reinventing the way Australians buy cars — making the process simple, digital, and customer-first.With...

  • Online Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Peter Warren Automotive Holdings Full time

    **Excellent earning potential for top performers**:- ** Salary + penalties + leave loading + commissions**:- ** Plenty of growth and opportunity for the right person****The Peter Warren Group** is one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW,...

  • Online Furniture Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Nick Scali Furniture Full time

    **Nick Scali Online Sales Team is Growing**- ** Uncapped Commissions + bonuses for working weekends**:- ** Earn up to $90,000 + OTE**:- ** Wetherill Park locations**People are spending more time at home and need to upgrade their furniture, so Nick Scali is experiencing great sales growth That is why we are always keen to hear from a self-motivated and...

  • Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Sales Hq Full time

    Top performers are earning $110K+- Progression opportunities into a senior role within 12 months- NO cold calls | Inbound leads directly from NRL site & Marketing**If you're a Footy fan and have some sales experience, this without a doubt has to be one of the exciting opportunities you'll see this year****The Company**Work alongside one of the most highly...

  • Search Engine Optimization Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Online Projects - Digital Agency Full time

    OverviewOnline Projects is a marketing agency located on the Northern Beaches of Sydney. We focus on simplifying digital processes, offering transparent solutions, and helping businesses improve their online presence in measurable ways. We prioritise proactive communication, problem-solving, and building long-term partnerships with our clients. Our team...

  • Online Sales Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeEcommerce Full time $100,000 - $120,000

    Job Title: E-Commerce Sales ProfessionalThe role of an E-Commerce Sales Specialist involves spearheading the execution of online sales strategies for assigned product categories, thereby contributing to a dynamic technology company.Responsibilities:Develop and execute comprehensive online sales strategies to achieve desired sales growth for respective...

  • Customer Support Consultant

    1 week ago

    Sydney, New South Wales, Australia Appliances Online Full time

    **Company Description**Appliances Online transformed the online appliance market in the early 2000s and has maintained its position as an industry leader ever since. As Australia's largest online appliance retailer, we continue to set the standard for innovation and customer satisfaction. Our commitment to excellence has earned us numerous prestigious retail...

  • Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Justified Talent Pty Ltd Full time

    As a company founded by passionate renovators, our wonderful client, TileCloud believe in fewer, better tiles. They make tile shopping easy with designer-curated styles, hassle-free sampling, everything delivered to the renovator's door and a 100% happiness guarantee.TileCloud, is an online tile store that specialises in bathroom, laundry and kitchen tiles...

  • Sales Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Only for registered membersSydneyAUD 100, ,0001 day ago Be among the first 25 applicantsNetStripes is one of Australia's most innovative digital marketing firms. For over 10 years, we've helped hundreds of entrepreneurs and SMEs achieve transformational business growth with a best-practice mix of strategy, online marketing, and high-conversion websites.We're...