Supply Chain Services Lead

JOB REF: SC516451
- **Seeking a dynamic customer support and logistics role with a global focus?**:

- **Drive insights and actions to support improved partner performance, commitment to safety, customer service.**Permanent / Full Time / Kwinana Based with on-site parking**

Our vision is to contribute to the success of our customers. Proudly based in Kwinana, Western Australia, CSBP AGR (Australian Gold Reagents) operates the world's only vacuum sodium cyanide production plant. With an uncompromising focus on people, safety and the environment, AGR couple manufacturing capability with best practice packaging and handling, ensuring reliable supply and distribution globally. With a growth forecast and strong demand from the local and international gold mining sector, we're expanding production capacity to meet the needs of our customers.

We believe our business is only as good as our people. Our commitment to product quality, operational agility and customer focus drive our business forward to innovate for a more sustainable future.

With over 30 years of experience, AGR combines manufacturing capability with best practice packaging and handling. We are committed to product quality, operational agility, and customer satisfaction. As a part of Wesfarmers Limited, one of Australia's largest publicly listed companies, CSBP is well positioned to meet global market requirements.

CSBP is proud to be a part of Wesfarmers Limited, one of Australia's largest publicly listed companies. Wesfarmers Chemicals, Energy and Fertilisers (WESCEF) portfolio of businesses supplies fertilisers that enrich the crops and nourish local and international communities, natural gas that warms our homes, and products that underpin critical existing and emerging industries. Targeting Net Zero scopes 1 and 2 by 2050, WesCEF companies are known for positive culture, commercial success, and business growth opportunities. WesCEF has operations around Australia and employs around 1,400 people nationally.

**About the role**

This is an exciting opportunity for a technical/logistics specialist to lead a segment of our supply chain management ensuring CSBP continue to provide market-leading product and value to our customers.

Reporting to the Global Supply Chain Manager, you will be responsible for managing our transport and product packaging supplier relationships, and a portfolio of gold mining customers, to ensure a safe and secure supply chain for delivery of sodium cyanide to customer sites.

You will enjoy collaborating with a range of internal and external parties, ensuring high standards and timelines are met in product delivery, and in a manner responsive to customer needs.

Your role will include:

- Working closely with our product despatch team to ensure a high standard of service in the packaging and distribution of the product rolling schedule.
- Working closely with category specialists and financial analysts to define and scope distribution & product delivery requirements, identify potential supply partners, lead the tender process and finally award service contracts. While predominantly focused on Western Australian customer requirements, you will also support engagement and procurement of international shipping and transporters to support customers in Europe, Africa, Central and South America, and Asia.
- Managing suppliers of product packaging, isotainers, and transport (including shipping and road freight), troubleshooting as required, and driving best practice in terms of our commitment to safety, handling of dangerous goods and customer service.
- Coordinating sodium cyanide supply chain routes, including oversight of driver training compliance, route management plan reviews and ensuring that activities are in line with contractual and statutory obligations.
- Operating as the main contact for AGR's supply chain and product related queries for your portfolio of customers, including facilitation of emergency response training.
- Visiting customer sites to assess and ensure relevant business, dangerous goods and regulatory standards are met in storage and receival of sodium cyanide.
- Responding to issues and incidents associated with customers and transporters, coordinating investigations to support continuous improvement.

The role involves some travel, mostly within WA, but also within Australia and potentially internationally, with the flexibility to manage your schedule to balance your work and personal commitments.

**About you**

Your success will be supported through on the job product training and technical support in the areas of procurement, commercial to deliver customer satisfaction. Prior knowledge or experience with Sodium Cyanide is not required.
- Sound knowledge of managing to regulatory demands, as well as transport and logistics requirements.
- Highly developed interpersonal skills with a natural ability to build positive relationships with customers, transporters and regulators.
- Demonstrable tech