Contractor Operations Coordinator

2 weeks ago

Brisbane, Queensland, Australia Troocoo Pty Ltd Remote Work Freelance Full time

A key position managing all contractor compliance related activity
- Professional growth & development within a flexible & supportive environment
- People first, fast growing progressive recruitment business

**About Troocoo**

Troocoo's purpose is to "create a safe, trusted, and authentic environment where our people can thrive." For us at Troocoo, our culture is the heartbeat of our business and we believe that our culture exhibits our values, beliefs, and empowers each individual in our team.

**Our Core Values**:

- People First
- Authentic
- Dig In
- One Step

We are committed to accelerating our ambitious growth plans and are now looking for a Contractor Operations Coordinator to join our business in Brisbane.

**About the role**
The Contractor Operations Coordinator is responsible for managing & enhancing the full contractor process, as well as assistance with ensuring the finance systems and processes, from contract generation for clients & contractors, through to monthly check ins with current contractors. Additionally, this key role will support in the following areas:

- Ensuring the risk & compliance obligations are met operationally
- Assisting with Contractor enquiries, providing support & resolution
- Updating rate changes, chasing up when people are finishing/ extending
- Contractor care & engagement, as well as ensuring the contractor dashboard is kept up to date.
- Ensuring full process completion when statutory government changes come into effect for tax, superannuation etc.
- Partnership each division internally to support current contractor opportunities.

**About you**:

- Previous experience within risk, compliance, or quality assurance experience, preferably in recruitment services is highly favourable
- Proactive approach with a sense accountability whilst being a collaborative team player
- Independence and the ability to work autonomously under minimum supervision
- Strong time management skills with the ability to effectively manage priorities
- Having experience with the Astute payroll software, is desirable but not essential
- High attention to detail with a strong desire for accuracy with proven track record of ability to work effectively with people

A key focus will be ensuring all touch points with our contractors is effectively managed and engaged at a high level of standard, setting Troocoo apart from our competitors. If you feel the above resonates with you, we would love to hear from you.

Thank you for your interest in this role and we look forward to speaking with you.

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