Marketplace Lead

Join one of Australia and New Zealand's most customer centric retail groups - Accent Group. With a portfolio of over 900 stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we're not just selling shoes - we're shaping the future of retail. At Accent Group, we're driven by innovation, passionate about people, and serious about creating standout career opportunities. Whether you're starting your retail journey or looking to grow into leadership, you'll be part of a culture that values individuality, rewards performance, and empowers you to make your mark (in your kicks of course)
About Us
OZSALE is a fast-paced, digitally native lifestyle, beauty, fashion and accessories marketplace offering on-trend brands at smart prices. Following our recent acquisition, we're embarking on an exciting period of stabilisation and transformation and redefining the online shopping experience for a new generation of value-conscious, style-driven customers whilst ensuring strong commercial performance.
This is a unique opportunity to join a business at the start of its growth story and play a key role in shaping our future.
The Opportunity
We're looking for a highly motivated and commercially astute Marketplace Lead to manage and grow our Marketplace Seller program across Australia and New Zealand. You'll drive strategy, deliver key initiatives, and lead end-to-end account management to improve the seller experience, strengthen partnerships and deliver sustainable growth.
You'll develop a strong understanding of the seller journey, build engaging communication and content, and work cross-functionally to improve seller performance and marketplace governance.
Key Responsibilities
- Build and manage strong, long-term relationships with sellers to drive growth and platform engagement
- Analyse seller performance and provide insights to optimise commercial outcomes
- Lead onboarding, setup and go-to-market activities for new sellers and products
- Develop and implement promotional calendars and communication plans
- Monitor product compliance, quality and content accuracy
- Champion seller needs internally and support improvements to processes, systems and service delivery
- Develop and manage monthly performance scorecards and quarterly reviews
- Conduct competitive research and provide recommendations to improve our proposition
- Partner with key functions (eCommerce, CRM, CX, Category Management) to deliver end-to-end marketplace initiatives
- Deliver against sales and margin targets, and support annual budget and strategic planning

What We're Looking For
- 1-2 years' experience in eCommerce or retail (buying, marketplace or commercial roles preferred)
- Strong communication and stakeholder management skills
- Excellent organisational and project management capability
- Attention to detail and solid Excel/Google Sheets skills
- Ability to work at pace and juggle multiple priorities
- Understanding of digital product content and ecommerce workflows
- A proactive mindset and passion for creating exceptional partner experiences

Why Join Us?
- Be part of a high-growth business at an exciting time of change
- Influence the future of our marketplace and make a real impact
- Work with a passionate and innovative team in a digitally focused environment
- Enjoy career development opportunities as the business scales

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.