Environment Manager

**About us**

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

**About the role**

Reporting to the Operations Lead, this pivotal position orchestrates the environment landscape for a high-impact, large-scale SAP SuccessFactors implementation. This role will encompass multiple delivery streams and seamlessly integrate platforms such as ServiceNow and Oracle. As the Environment Manager, you will play a crucial role in ensuring the stability, performance, and integration of these environments across BAU and Project landscape. You will be at the forefront of developing and implementing innovative environment management strategies, coordinating provisioning and maintenance activities, and expertly managing cloud platform upgrades and environment refreshes.

This is a dynamic and challenging role that demands strong risk management acumen to identify and mitigate environment-related risks while ensuring robust security protocols. With a focus on continuous improvement, you will promote best practices and maintain comprehensive documentation to support optimal performance and integration. This role is essential to the success of our digital transformation projects, ensuring that various platforms work harmoniously to deliver outstanding results.

**About you**

To be considered for the role, you must be able to demonstrate:

- Experience in managing complex environment landscapes for large-scale SAP SuccessFactors software implementations, including provisioning, configuration, and maintenance of environments across multiple platforms. Proven track record of planning, scheduling, and managing SaaS platform upgrades and environment refreshes, ensuring mínimal disruption to services.
- Ability to coordinate multiple delivery streams and manage interdependencies to ensure seamless integration between different platforms. Proven ability to facilitate effective communication and collaboration between technical teams, vendors, and stakeholders to support efficient environment management.
- Demonstrated expertise in monitoring environment performance and stability, identifying and resolving issues promptly to minimise downtime and disruption in a multi-platform complex environment. Extensive experience in implementing best practices for performance tuning, optimisation, and capacity planning to maintain high levels of system reliability and efficiency.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

**Other relevant information**

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which **strongly recommends** all DGS employees be fully vaccinated.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.