Environment Manager

We're looking for an Environment Manager to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.

What you'll deliver with us

In this role you'll manage and support the project test environments, ensuring that our environments are stable, secure, and properly configured while overseeing the planning, scheduling, and execution of software deployments and patching.

You'll be accountable for the triaging of functional and integrated workflows, as well as maintaining a body of knowledge across our applications, their interdependencies and workflows.

You'll also

• Ensure our development and testing environments are available, accessible, secure, and up to date, for use by various programs, projects, minor works, training and BAU.
• Plan, coordinate, and support software deployments by the application support teams, ensuring minimal disruption to testing services and other test environment users.
• Ensure our development and testing environments roadmap is aligned with our program delivery strategy and testing services strategy.
• Ensure our development and testing environments enable good testing governance, and are deployed and configured to ensure application security, and data loss prevention.
• Partner with vendors to bring the latest platform features and capability into Australia Post. Provide feedback, manage vendor tickets and lead vendor engagement on behalf of platform users.

About you

You'll be a strong communicator with the ability to work cross functionally, working with development, operational, QA and business teams to articulate technical issues and incidents clearly to resolve defects and incidents and ensure the health of non-production environments. You'll also be adept at running triage meetings, creating end-to-end triage plans, and post-mortems for continuous improvement coupled with the ability to deliver training and documentation on release and environment management processes.

You'll also need

• Experience working in very large complex organisations. Ideally postal service, logistics, transport, major retail, eCommerce or adjacent industry.
• Experienced at resolving complex technical issues, fostering co-operation between multiple teams, addressing disagreements and differences with respect and efficiency.
• Experience with ITIL incident, request, change and conflict management processes, and how to advocate the consistent usage of these processes.

How we'll deliver for you

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here's how we'll deliver for you:

• Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs.
• Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

We're an equal opportunity employer and encourage applications from all qualified individuals. If you require any reasonable adjustments during the recruitment process, please contact our Diversity & Inclusion team.