National Retail Channel Account Manager

3 days ago

Melbourne, Victoria, Australia Apple Full time

**Description**

Key Responsibilities You will be working closely with the Retail Channel Lead to strategise, develop and execute sales initiatives that drive incremental business outcomes and outstanding Apple customer experience. To establish and lead a close working relationship with the senior representatives of relevant multi-brand retail partners. As well as retailers the scope of the role could include both distributors and online partners. To develop partner sales efficiency and maximise the sales of Apple products to end-users. Develop and manage a reliable forecast and ensure the disciplined use of Apple sales forecasting tools and processes. Hold regular performance and planning reviews with channel partners. Keep it simple, collaborate and be passionate around driving a great outcome for everyone. Planning: Agree quarterly marketing and in-store / on-line activities to meet weekly sell through targets. Ensure all POS forecast from Partners are reliable and understand the weekly variance where applicable. Work closely with Reseller Operations to forecast and influence product supply to meet and exceed sales forecasts. Provide input to the Channel Marketing quarterly activities and in-store programs. Develop a strong working relationship with a broad virtual team covering operations, sales outcomes, marketing, business development, field team and strategy. Implement planogram programs with in-store managers, as prescribed by Apple. An ability to swoop and soar meaning be comfortable in both setting the strategy and in the detail to understand how they all join up. Working with the Apple training team, to ensure that the partner sales staff are trained, insightful and confident in selling Apple products and the greater ecosystem. Understand the market and stores on a deep level, spending time in-store and sharing insights. Always represent the Apple brand to the highest level.

**Minimum Qualifications**
- Channel Management and Retail sales experience preferred (at least 8 years).
- Consistent track record in the delivery of ambitious growth targets.
- Sales management experience / Retail partnership management.
- Direct experience with merchandising plans.

**Preferred Qualifications**
- Experience with online retail industry would be a plus.
- Professional manner, maturity and outstanding customer & partner skills.
- Forecasting, prior quota management and partner management ability.
- Good intuition for business skills in engaging senior partners' management team.
- Passion, personal drive and a sense of humour.
- A willingness to learn combined with a positive attitude.
- Ability to deal with ambiguity.
- Sophisticated communication skills (including English)Track record in following through with your commitments.

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