National Account Manager

5 days ago


Melbourne, Victoria, Australia Samsung Electronics Full time

Position Summary

Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture.

Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a 'joyful pioneer'- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.

We are an extremely dynamic business, launching an incredible number and range of new products every year. We also firmly believe that our product ecosystem and portfolio of innovation set our brand apart.

It is the creativity and diversity of the people who work at Samsung that has made us one of the world's most innovative companies and our people continue to drive our innovation forward. We have a passion for what we do and we employ like-minded people who want to continue to foster an open and collaborative environment in our business and with our partners.

The Opportunity

Join our team as a National Account Manager and take charge of driving sales and shaping marketing strategies in the ever-evolving consumer electronics industry. You will be at the forefront of our success, crafting and executing innovative sales plans while collaborating closely with key accounts to achieve unprecedented growth.

Role and Responsibilities
- Develop sales plans for Sell In and Sell Out, aligning them with the corporate strategy. Coordinate marketing programs and translate division targets and segment strategies into monthly forecasts and account plans.
- Oversee Quarterly Business Planning and annual Joint Business Plan, engaging with Product Marketing, Marcoms, and Retail management teams
- Coordinate with retailer and supply chain management teams for optimal forecast fulfillment and channel inventory levels.
- Set account priorities and direction for State managers and field teams to ensure in-store execution of retail strategy and promotional activities.
- Negotiate the key account promotional plan across all media and consumer touch points
- Collaborate with Key Account buying, marketing, and digital teams to execute Samsung digital promotions and events on retailer websites, social channels, and CRM.
- Manage client relationships and engage with internal and external stakeholders. Assess impact and recommend cross-category and divisional engagement
- Analyse financial/sales/market data and provide actionable insights. Monitor competitor activity, including pricing movements and promotions.
- Ensure retailer and retailer floor staff product knowledge and selling capability through national and account-specific training
- Identify and recommend process improvements for sales planning, order process, claims processing, and resource allocation in partnership with Channel Managers

Skills and Qualifications

To be successful for the role, you should have a "can do" attitude with a proactive approach. Relevant experience / skills include:
- Prior national account management experience preferably within Consumer Electronics and open to FMCG/Consumer Goods industry-
- Experience with a national account customer level and able to demonstrate account management or category management knowledge-
- Proven ability to achieve specific product sales targets with forecasting experience-
- Previous experience in building and maintaining customer satisfaction through the development of broad customer relationships, including senior management contact-
- High level of business acumen with a strong ability to communicate effectively across all levels of business- What sets us apart from the rest?
- A global leader in all things innovation - this opportunity will fast track your career. You'll be joining a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results.
- We will give you the tools to help nourish your development, wellbeing and fast-track your career:
- Want to be more active? We got you covered for discounts across selected gyms OR virtual fitness to workout at home.-
- Free on-site parking-
- We give great discounts across our products-
- We care about your personal development and have learning platforms & workshops available for you.-
- We got some pretty fun team-building events too- Think you've got what it takes? Join us now and Re-Imagine Your Future
- #LI-Midsenior #LI-SEAU



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