Group Support Service Manager

2 weeks ago

Perth, Western Australia Bethanie Group Full time

At Bethanie, we believe in a collaborative and supportive work culture, where you can grow, learn, and develop professionally. Our team of experienced aged care professionals have diverse and varied opportunities - this is your chance to be part of a vibrant community dedicated to making a difference.

We're looking for a hands-on **Group Support Service Manager** to join our Operational leadership team. Reporting to our Chief Operating Officer this newly created role is responsible for providing leadership and support to all Support Services Managers across residential facilities, Social Centre Managers, and Retirement Village Managers.
- Permanent full-time role, based at our new West Perth office
- Requirement for travel to our various locations
- Flexible / hybrid working arrangements supported including working from home

**About the role**

This is a leadership position responsible for overseeing Catering, Cleaning, Laundry and the Residential Dining Experience. This role aims to ensure the delivery of exceptional customer service, operational excellence, and the consistent enhancement of support services. Duties will include:

- Foster and maintain strong, effective relationships with key stakeholders and customers
- Analyse hospitality feedback to identify trends, drive positive outcomes, and implement continuous improvement initiatives across the organisation
- Support operational excellence by refining operational systems, processes and standards to optimise consistency and efficiency whilst maintaining high-quality service delivery
- Mentor, inspire, and lead high-performing hospitality teams, fostering a culture of collaboration, accountability, and excellence
- Financial management including ensuring financial compliance without compromising quality
- Align operations with Bethanie's strategic goals

**About you**

You are a natural leader who inspires confidence, excellence and collaboration in your teams. You take pride in setting your teams up to deliver exceptional customer experiences and evolving as needs and expectations change.
- Relevant qualifications - either Tertiary qualifications in Business, Hospitality, Food Services, or Facilities Management, or equivalent trade or other occupational experience.
- Certificate III / IV in Commercial Cookery or higher
- Experience in people management and leading teams
- Proven experience in leading a geographically dispersed team and fostering a culture of achievement
- Strong financial acumen with the ability to analyse financial information and meet budget targets
- Ability to resolve conflict and work collaboratively with stakeholders

**Working with Bethanie**

At Bethanie, we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Financial benefits: Salary Packaging up to $15,899 of life expenses per annum, $2,650 per annum for meals and entertainment and additional benefits for parking - increasing your take home pay
- Wellbeing benefits: a comprehensive mental health and wellbeing program and free flu vaccinations each year
- Culture benefits: Rewarding career with a supportive culture; team events and an annual awards night
- A rewarding career with a supportive culture and a focus on flexibility and work life balance

**To Apply

  • Group Marketing Manager

    2 weeks ago

    Perth, Western Australia Summit Homes Group Full time

    OverviewSummit Homes Group, based in Western Australia, is a leading construction, property, and finance company.Locally operated and family-owned, Summit Homes Group has been helping West Australians achieve their dream homes for over 47 years, with more than 45,000 homes built.Our core philosophy, "Built Around People," reflects our commitment to...

  • Group Marketing Manager

    3 weeks ago

    Perth, Western Australia Summit Homes Group Full time

    OverviewSummit Homes Group, based in Western Australia, is a leading construction, property, and finance company. Locally operated and family-owned, Summit Homes Group has been helping West Australians achieve their dream homes for over 47 years, with more than 45,000 homes built. Our core philosophy, "Built Around People," reflects our commitment to...

  • Group Human Resource Manager

    2 weeks ago

    Perth, Western Australia Bethanie Group Full time

    Bethanie, Western Australia's leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising 'old age' as a positive force in society and giving a voice to those who have seen it all and live to tell the...

  • Group Manager Retirement Living

    2 days ago

    Perth, Western Australia The Bethanie Group Full time $120,000 - $140,000 per year

    Bethanie is committed to creating a thriving community for our residents. We are seeking a strong operational leader to join our team as the Group Manager Retirement Living. This role is pivotal in leading and transforming our Retirement Living operations to support future growth.Key responsibilities:Oversee the operational management and delivery of...

  • Group Manager

    2 weeks ago

    Perth, Western Australia Macmahon Holdings Limited Full time

    Macmahon has an exciting opportunity for a Group Asset Manager to join the Asset team in Perth. Reporting to the General Manager - Assets, this role is responsible for planning, coordinating and directing the life cycle management of all company equipment.With 60 years since establishment, Macmahon is a diversified contractor with leading capabilities in...

  • Group Manager

    2 weeks ago

    Perth, Western Australia Capricorn Full time

    **A great place to work**When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.We are purpose-led and are committed to empowering our community to thrive. Our community includes...

  • Group Facilitator

    2 weeks ago

    Perth, Western Australia Ihr Group Full time

    An excellent opportunity has become available at a private hospital in Perth. It's a permanent full-time or part-time position. This role is open to:- Psychologists (Clinical or Counselling);- Social Workers;- Occupational Therapists;- Counsellors;- Nurses or Nurse Therapists.**ABOUT THE ROLE**As a Group Facilitator, you will contribute to the delivery of...

  • Project Support Group

    2 weeks ago

    Perth, Western Australia Westrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Group Financial Analyst

    2 weeks ago

    Perth, Western Australia Kee Group Full time

    **Group Financial Analyst**At KEE Group, we are known for expertise, credibility, reliability and professionalism with a diverse business portfolio and proven record of delivering Surfacing, Hire, Transport, Fuel and Mechanical services to some of the largest civil construction and mining companies in Australia.**The Role**:This is an important role within...

  • Group Financial Controller

    2 weeks ago

    Perth, Western Australia Abn Group Full time

    About UsFor more than 45 years, ABN Group has been a leader in the building, property, and finance industries, helping thousands of Australians turn the dream of home ownership into reality.We've delivered over 90,000 homes across Western Australia and Victoria — from first homes to luxury builds — earning the trust of our community along the way.The...