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Solution Specialist

2 weeks ago

Tasmania, Australia Telstra Full time

Overview
Employment Type: Permanent
Closing Date: 29 Sept 2025 11:59pm
Job Title: Solution Specialist
Job Summary
As a Business Development Specialist, you make an important contribution in identifying new business opportunities for Telstra through managing relationships with customers and key decision makers.
You apply your excellent listening and relationship building skills to identify requirements and define solutions that deliver value to our business and our customers.
Your ability to drive customer retention and identify new business opportunities sees you contribute to the growth of Telstra.
About Telstra and What to Expect
We\'re an iconic Aussie brand with a global footprint.
Our purpose is to build a connected future so everyone can thrive.
We\'re all about providing the best experience and delivering the best tech on the best network.
For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises well-being and choice.
What you can expect from us
Flexible working.
Wherever you live, choose where, when, and how you work so you can be at your best.
There when life happens.
From Gender Affirmation Leave to Telstra's Additional Leave Day, we give you time to spend away from work when you need it most.
Pay for performance.
We recognize outstanding contributions through our generous incentive programs.
Parental Leave.
A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay).
Receive superannuation contributions on paid and unpaid parental leave.
Unlimited learning.
Level up your credentials with access to 17,000 learning programs.
Learn 'on the job' and achieve university credits toward degrees and Master\'s programs.
Global presence.
With a global presence across 22 countries, there are many opportunities to work where we do business.
Extra perks.
Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
Make a Difference
As a Solution Specialist, you are focused on driving customers to adopt Microsoft Teams calling by applying your deep knowledge of our products and services combined with Microsoft's licensing and modern work portfolio.
Your ability to articulate how technology can transform business, and your entrepreneurial spirit is what makes you exceptional at your job, you're focused on developing end-to-end technology solutions.
You communicate with influence, thrive off collaborating with a diverse range of stakeholders, and apply your commercial acumen to be successful in this role.
Key Responsibilities
This is how you'll bring the purpose of your role to life.
As Workplace Sales Specialist, you combine your deep knowledge of Telstra's solutions and products with business insight to deliver the following responsibilities:
Make a strong contribution to sales and revenue growth through developing and maintaining a strong qualified pipeline of incremental opportunities in relation to Microsoft calling solutions, including developing customer proposals and responding to RFPs.
Leverage expertise in technology solutions and sales to manage sales opportunities from identification and qualification to closing.
Use your strong technical knowledge of Microsoft licensing and solutions with Telstra's UC offerings to identify and build qualified pipeline.
Contribute to the development of proposals, relating to the value proposition for customer offers, while maintaining the protection of Telstra's commercial interests and ensuring business plans continue to meet company goals.
Collaborate with cross-functional teams to participate in solution requirements and assist in new customer solution development and management.
Draw on knowledge gained via industry trends and competitive marketplace analysis to provide input into customer deals and support in the development of business strategies for revenue generation.
Engage with stakeholders to participate in or support solution requirements, and assist in new solution introduction, development, and management.
Provide guidance on the effective use of technology and solutions in order to achieve business outcomes in alignment with customer requirements, including but not limited to recommendations on Adaptive Collaboration features, benefits and Telstra's Microsoft capabilities for professional services delivery.
About you
To be successful in the role, you\'ll bring skills and experience in:
Bachelor's degree in Business, IT, or a related field preferred (or equivalent experience).
1+ years of experience in technology sales, preferably with Microsoft products.
Microsoft 365 Fundamentals (MS-900) certified
Experience with Microsoft CSP Sales and MCI Programs
Technologies & Platforms
Strong understanding of cloud computing, Microsoft Azure, Microsoft 365, Microsoft Teams calling
Systems & Tools
Salesforce CRM
Microsoft Partner Center
Methodologies & Frameworks
Business case development and ROI modeling
Cloud Adoption Framework (CAF)
Experience aligning with Microsoft's solution sales methodologies and MCI sales plays is a plus
If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply
We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability.
When you apply, you can choose to note the pronouns you use and/or any reasonable adjustments needed to take part equitably during the interview process.
Visit or email us at noting your preferred method of contact
Recruitment Start Date: 01/09/2025
Recruitment End Date: 29/09/2025
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