Solution Consultant

1 week ago

Perth, Western Australia Rockwell Automation Full time

Rockwell Automation is hiring

We are looking for a **Solution Consultant (Power) **to be based in our **Perth, Western Australia** office.

The Solution Consultant is responsible for supporting Sales Account Managers when ETO opportunities are identified (specifically **MVD & iMCC** opportunities).

He / She also acts as the solution expert for the sales organization by assisting with delivering outcome-based messaging to customers at executive and management levels.

Job responsibilities:

- Be the focal point in the defined geography for the specific solution(s), of which he/she has been designated as an expert.
- Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
- Proactively facilitate and/or provide training to the sales force on the values and outcomes of specific solution(s).
- Co-operate with the sales force in promoting the solution to existing and new customers with presentations and/or demonstrations.
- Advise Technology Consultants and/or sales on proposal generation and validation.
- Assist sales at proposal presentations for executive level customers
- Define and articulate differentiators and values versus competition for the specific solution. Analyze competitive product lines, have knowledge of competitor's strategy, further define competitive differentiators.
- Translate competitive solutions into a RA solution that meets or exceeds customer's expectations.
- Actively seek out and participate in both formal and informal training opportunities to continuously develop technical skills.
- Provide product gap and development feedback for the specific solution to appropriate organizations.
- Share insights with regional and global peers.
- Focus on opportunities that support Rockwell Automation's strategy.
- Understand business models, organization, and go to market strategy, leverage where appropriate
- Knowledge of industry strategies, familiarity with outcome-based selling.
- Shares industry knowledge of customers based on their key drivers at the appropriate role level with new and existing customers
- Keep sales and customer relationship management data up to date in local agreed upon tools such as SFA, optimizing by using these tools consistently.

**Requirements**:

- Bachelor's degree in an engineering/technical related field or equivalent experience.
- Fluency in native language and strong command of English (written & spoken).
- Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
- Ability to resolve complex issues in creative and effective ways.
- Ability to align and influence critical stakeholders.
- Strong support of customer centricity. Understands the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
- Ability to set, be accountable for and achieve challenging targets.
- Ability to influence, empower, coach and motivate others.
- Ability to adapt communication style and messaging to different audiences.

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