Acting Regional Client Services Manager North East

3 days ago

Melbourne, Victoria, Australia Vision Australia Full time

**THIS ROLE IS OPEN TO VISION AUSTRALIA EMPLOYEES ONLY**
- **Full-time, **6-month secondment**:

- **Based in Ringwood**

Manage a diverse team of service delivery professionals' day to day and supporting the adoption of high-quality, person-centred services in an individualised funding environment for clients.
View the Position Description for this role
**Responsibilities**
As the Acting RCSM - North East and Outer Eastern Melbourne you will**:

- Lead, manage and motivate** **the team to provide personalised services that meet the needs of clients ensuring client retention and engagement. Services may be provided in the centre, in the community or in the home;
- Operational management ensuring that the team are achieving defined KPI's, including billable and productive time;
- Implement strategies that will foster client growth;
- Demonstrate sound financial management ensuring that services are delivered within agreed budget;
**Requirements**:
To be successful in this role you will have:

- Qualifications in Business Management/Health or Community Services at graduate or post-graduate level (or an equivalent combination of relevant qualifications plus extensive experience);
- Lead Teams - Leading and engaging teams to deliver services;
- Team Coaching & Development _- _builds the performance and capability of a diverse workforce;
- Business Acumen - Demonstrating business knowledge and skills, including financial management;
**Contact**
If you have any questions about the role, please contact Jodie Cox.
**To apply**
Applications should consist of an up to date resume and a cover letter. You should address the essential job capabilities as outlined in the position description highlighting what you can bring to the role. Please upload documents as a word file for accessibility reasons.

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