Settlements Officer

OFX offers opportunity for remote work and flexibility._

Hello. Nice to meet you. We're OFX, a global provider of online, international payment services for our personal, business and partner customers. Since launching on Sydney's Northern Beaches twenty years ago, OFX has grown to become a truly global company. We're now trusted by customers all around the world and have grown to over 450 employees with offices in Sydney, London, Dublin, San Francisco, Toronto, Auckland, Singapore and Hong Kong. We are a publicly-listed company, listed on the Australian Stock Exchange (ASX: 'OFX')

This role will be responsible for the day to day enquiries from our client services teams in relation to operational issues, which would include the receipt and settlement of client transactions or client identification requirements, as well as, investigation of payment instructions or location of funds.

**What you'll be doing**:

- Daily completion of designated statements in accordance with our 24 hour model
- Intraday inward funds reconciliation
- Clarification of client / front office instructions
- Inputting client beneficiary instructions
- Outward payment processing
- Trace enquiries
- Hedging company exposure with external counterparties
- Bank Account Reconciliation
- Payment Investigations including complex investigation handling
- Various Middle Office tasks as required
- Respond to day to day enquiries from locally based dealers in relation to operational issues which would include the receipt and settlement of client deals or client identification requirements
- Client liaison as needed for investigation of payment instructions or location of funds
- Assist with ad-hoc projects and IT change requests

**What you'll bring**:

- Minimum 1-2 years' experience in a settlements environment
- An understanding of foreign exchange markets, foreign exchange terms
- Ability to multi-task, prioritise and manage deadlines
- Experience managing debtors
- Strong reconciliation knowledge and experience
- Strong attention to detail, high work rate and low error count
- Intermediate level skills with Microsoft Excel and Word
- Enthusiastic, motivated and proactive approach to work
- Personable, approachable, positive and relationship building abilities

**What it's like working at OFX**:
We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

Global markets move fast and so do we. We work across borders and time zones, which helps make the world feel a little smaller. From San Francisco, Toronto to London, Dublin, Sydney, Auckland, Hong Kong & Singapore, there's always a colleague to help.
- We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of channels and awards.
- Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually.
- Always keep learning. Drive your own learning with LinkedIn learning, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning.
- We take pride in having a work/life balance and flexibility; we encourage employees to work productively and efficiently. Our OFXers enjoy Birthday leave to celebrate their birthday however they choose.
- Our Good Vibes employee-led committees organise events to keep our employees engaged inside and outside the office. Whether it's participating in our weekly yoga class (now also online), office happy hours, end of year celebrations. Our team wants you to feel welcome